Bodily Injury Claims Adjuster

Hagerty

20h•Remote

About The Position

As a Bodily Injury Claims Adjuster, you’ll handle all aspects of third-party injury claims resulting from personal auto losses, including the investigation, evaluation, and settlement of Bodily Injury claims. Under moderate supervision using company guidelines, the adjuster should make appropriate decisions regarding coverage and injury claim values. Working remotely is an option for this role.

Requirements

Bachelor’s degree desired
Experience handling bodily injury and liability claims in a multi-state area preferred
Experience handling litigation preferred
Effective and efficient use of computer applications including MS Office products
Excellent organizational skills and written and verbal communication skills
Experience in multiple jurisdictions is desired
Must be detailed oriented
Must be able to maintain a high level of accuracy
Ability to work with highly confidential information
Must be licensed and bondable
Ability to work independently
Must be able to travel to the home office on a quarterly basis if working remotely
Familiarity of public company requirements, including Sarbanes Oxley and key regulations, if applicable.
For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable.

Responsibilities

Make timely and appropriate contacts with necessary parties and take detailed recorded statements to determine liability and obtain injury information
Determine and complete appropriate level of investigation which includes but is not limited to reviewing policy contracts and communicating with underwriting for coverage determinations
Determine exposure, establishes adequate initial reserves and make timely adjustments to reserves as required
Promptly adjust personal lines auto claims across the United States while adhering to the company’s Best Practices and Fair Claim Handling Guidelines
Complete thorough coverage and liability investigations, assess the appropriate negligence percentage to the parties involved and resolve disputes
Obtain and review necessary medical documentation in order to evaluate, negotiate and settle minor to moderate bodily injury claims directly with claimants or their attorneys
Draft coverage letters
Submit timely and accurate large loss reports to management
Consistently provide excellent customer service
Identify subrogation potential and pursue when appropriate
Provide backup assistance to team members when necessary
Effectively manage workload and tasks to keep claims current and documented appropriately