Bodily Injury Adjuster - Represented/Litigation, Moderate – Remote
About The Position
This position focuses on investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved. The role offers the convenience of working remotely from home. The adjuster will assess coverage, liability, and damages while providing exceptional customer service. Communication with customers and attorneys will occur through voice calls, email, and text messages. The role involves negotiation processes to reach fair injury settlements with all parties involved. This position is for the Represented Casualty office with a focus on handling Complex/Severe claims in the states of KY, TN, and MS.
Requirements
- 2+ years' Represented Bodily Injury claim handling.
- Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately.
- Ability to work independently and remotely, while managing time efficiently.
- Familiarity with insurance policies, coverage, and liability determination.
- Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully.
- Knowledge of innovative tools and platforms for effective claims evaluation.
- A home office – a dedicated workspace in your residence that is private and free from distractions.
- A minimum internet bandwidth of 50 MB down/5 MB up.
- Appropriate work surface and seating.
- Must not hold any outside appointments at any point during employment.
- Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team.
- Must be in the United States.
- Not available for California, Alaska, Hawaii, or Washington residents.
Nice To Haves
- Kentucky casualty claim handling experience, a plus.
Responsibilities
- Investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved.
- Assessing coverage, liability, and damages.
- Providing exceptional customer service.
- Communicating with customers and attorneys through voice calls, email, and text messages.
- Engaging in negotiation processes to reach fair injury settlements.
- Performing detailed reviews of damage and interpreting policies to determine coverage.
- Evaluating and negotiating claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies.
- Utilizing multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms.
- Executing policies along policy agreements.
- Keeping a clear record of work in a claims system.
- Ensuring timely and accurate documentation is completed.
Benefits
- Time off
- Healthcare
- Retirement
- Competitive pay
- Support for continuous development and career advancement
- Flexibility in scheduling
- A time off policy that helps support your work/life balance
- Initial and ongoing training
- Comprehensive benefits like a 401K/pension
- Education reimbursement
- Programs to help you balance work with the rest of your life
- A technology bundle that includes all equipment needed to perform your work from home (laptop, monitors, headset, keyboard, mouse).
- Connectivity reimbursement of $80 per month to offset some of the cost of internet.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
