Boat Detailer

Bass Pro Shops • Round Rock, TX

3d

About The Position

The Boat Detailer performs detailing and transportation of new and pre-owned boats, motors, trailers, and ATVs in support of a TMBC Sales, Service and Parts operation. The role supports a world-class customer service experience by preparing units for customer pickups, display, and service, and by transporting products throughout the dealership. The Detailer works under general supervision using established procedures, with occasional independent judgment to complete assignments and recommend improvements to work procedures, policies, and practices.

The position also involves assisting with delivery verification, staging customer units for service and storage, maintaining supplies, helping with PDI and VIN verification, reporting unit concerns, and maintaining the grounds and work area. Work may be outdoors in all kinds of weather and requires operating company vehicles and equipment safely, including a forklift and tractor.

Requirements

• High school education or equivalent experience.
• Possess and maintain a valid driver’s license.
• Ongoing verification of driving eligibility is required to ensure compliance with company and regulatory standards.
• Must be at least 21 years old.
• Successful completion of a DOT physical may be required.
• Ability to complete simple math calculations.
• Ability to communicate in a friendly and professional manner with customers and fellow outfitters.
• Maintain the required criteria to operate company vehicles and equipment safely.
• Ability to operate a forklift and tractor.
• Ability to lift up to 50 pounds.
• Ability to stand for extended periods.
• Ability to work outdoors in all kinds of weather.

Responsibilities

• Support a strong commitment to world-class customer service and help ensure a pleasant, productive shopping experience for customers.
• Wash, clean, wax, and vacuum the interiors and exteriors of boats for scheduled customer pickups, display, and service.
• Use a forklift or tractor to participate in unloading incoming boats, motors, trailers, and ATVs, and transport them to dealership areas such as the storage lot, outside display, showroom floor, or customer delivery area.
• Confirm packing lists or invoices for boat loads and other product deliveries.
• Transport and stage customer boats and ATVs for service, rigging, and storage by moving units as needed.
• Maintain an updated list of cleaning supplies and inform the Service Manager or Service Lead when supplies are needed.
• Assist the Rigger and Service Specialist with PDI and VIN verification processes.
• Inform the Service Manager or Service Lead of unit concerns or required repairs.
• Perform grounds and facility maintenance as required.
• Keep the work area neat and clean.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
• Medical benefits.
• Dental benefits.
• Vision benefits.
• Health Savings Account.
• Flexible Spending Account.
• Voluntary benefits.
• 401(k) Retirement Savings.
• Paid holidays.
• Paid vacation.
• Paid sick time.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED