Boarding School Enrollment Manager

IMG Academy•Bradenton, FL

22h•Onsite

About The Position

IMG Academy is the world’s leading sports education brand, providing a holistic education model that empowers student-athletes to win their future while preparing them for college and for life. IMG Academy has been nationally recognized by organizations including Sports Business Journal, USA Today, and the Best and Brightest Companies to Work For for its workplace culture, innovation, and commitment to developing people both on and off the field. IMG Academy provides growth opportunities for student-athletes and partners through an innovative suite of on-campus and online experiences: Boarding school and camps, delivered on a state-of-the-art campus in Bradenton, Florida Online coaching through IMG Academy+, focused on personal development through the lens of sport and performance Online college recruiting through NCSA College Recruiting and SportsRecruits, providing industry-leading recruiting education, tools, and access to a network of more than 40,000 college coaches for student-athletes, families, club coaches, and event operators Elevate by IMG Academy, a performance and personal development solution that delivers mindset, leadership, and wellbeing programming to schools, colleges, and organizations through a combination of digital content and immersive experiences. The Enrollment Manager is responsible for leading a team of student athlete advisors charged with driving new student enrollment and building strong relationships with key stakeholders across campus. The Enrollment Manager will help oversee and manage all aspects of new student recruitment, enrollment and lead management processes. This role is critical in driving the academy enrollment goals and providing leadership to a dynamic team of enrollment professionals. This leader will work closely with the Senior Enrollment Manager, Director of Enrollment, Sr. Director of Sales, and other departments to ensure we are achieving enrollment targets.

Requirements

Bachelor’s degree required
3+ year of experience with sales and high-volume sales activity
2+ years of direct staff management experience
Experience in admissions and enrollment management, including knowledge of recruitment, application processing, student selection, and enrollment strategies
Strong analytical and problem-solving skills with the ability to analyze data and make data-driven decisions
Strong track record of achieving and exceeding sales targets
Excellent communication, interpersonal and presentation skills
Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite
Ability to drive and manage team to hit short- and long-term strategic goals
Ability to problem solve and make data-driven decisions
Highly organized with the ability to juggle multiple projects
Requires a background check upon offer
Requires a drug test upon offer

Nice To Haves

Master’s degree in Sports Management, Business, Finance, or a related field preferred

Responsibilities

Achieve Enrollment Targets: Execute new student enrollment strategies that meet institutional goals and priorities
Lead, coach, and mentor a team of student athlete advisors to achieve individual and division new student enrollment goals
Assist in setting new student enrollment targets, track individual advisor performance through key performance indicators, and provide performance feedback to team members on a consistent basis
Oversee the sales pipeline, ensuring accurate forecasting and reporting of sales activities
Ensure accurate and effective use of CRM through standardized processes
Monitor and evaluate sales performance, identifying areas for improvement and implementing corrective actions
Maintain a standard set of key performance indicators for use with advisor performance management and set clear expectations across the student athlete advisor team
Utilize CRM to manage and analyze data related to lead management, applications, enrollments and new growth opportunities
Team Management: Lead, manage and mentor, division of Student Athlete Advisors ensuring high performance, motivation, and achievement of new student enrollment targets
Set clear performance expectations, monitor individual and team performance and provide feedback
Review key performance indicators with team members to drive successful new student enrollment outcomes, while managing individual advisor performance
Work with the Senior Enrollment Manager to develop their skillset in relationship to staff recruitment, staff management, and lead management
Best-in-Class Practices: Maintain and execute lead management strategies across the team, while ensuring proper follow up, management, tracking and reporting of outcomes and conversions
Implement and execute new student enrollment best practices across the team
Implement inbound and outbound recruitment efforts to drive new student enrollments
Initiate on campus recruitment efforts and oversee implementation and execution of Elite Futures and Prospect Days as well as sport specific recruitment events
Teamwork: Effectively build relationships with and prioritize the support of the Student-Athlete Advisor team, ensuring effective communication and follow-up
Works directly with sport directors and campus leadership on enrollment trends, roster management, aid utilization, and staff performance
Ensure the team adheres to company policies and procedures