Board Policy and Constituent Liaison

RTD • Rock Hill, SC

1d • $54,858 - $77,488 • Onsite

About The Position

The Board Policy and Constituent Liaison supports RTD’s Board of Directors by conducting in-depth policy research, facilitating constituent engagement, and coordinating key public-facing administrative functions. This role serves as a bridge between the Board, RTD staff, and the public, ensuring that Board members are well-prepared with comprehensive background materials for Board member agenda items, governance initiatives are effectively tracked, and constituents are engaged in a timely, complete, and professional manner.

Requirements

• Bachelor’s degree in public administration, political science, journalism, communications, business, liberal arts, engineering, or related field.
• Two (2) years of professional experience.
• Proficiency in Microsoft 365 Office Suite (Work, Excel, PowerPoint, Outlook).
• Ability to attend routine evening and occasional weekend meetings as required.
• Strong understanding of policy analysis, public sector documentation, and legislative processes.
• Knowledge of public administration, organizational operations, and business logistics.
• Awareness of political sensitivities and the ability to handle complex governance situations.
• Excellent interpersonal skills with the capability of working independently and collaboratively with diverse stakeholders.
• Strong analytical, research, and written and oral communication skills.
• Ability to navigate complex governance structures with discretion and tact.
• Effective time management, prioritization, and adaptability in a fast-paced environment.
• Commitment to continuous improvement and learning.
• An equivalent combination of education, experience, knowledge, skills, and abilities may be considered.

Nice To Haves

• One (1) year of experience working with elected officials.
• Experience working within a transit or regional planning agency.
• Background in conducting research in a professional or academic setting.
• Experience drafting proposals or preparing materials for elected officials’ consideration.
• Familiarity with planning, urban studies, or transit-related fields.
• Experience in public engagement, stakeholder relations, or communications.

Responsibilities

• Prepares for and attends Board and committee meetings.
• Conducts thorough research on policy and action items prior to Board discussions.
• Liaises with RTD subject matter experts to review planned agenda topics and assess policy implications.
• Assists Board Directors by clarifying policy issues and coordinating follow-up responses.
• Tracks progress on committee work plans and governance initiatives.
• Helps research, write, and prepare Board-requested policy and governance Discussion and Action Items.
• Facilitates proactive and reactive communications between the Board and constituents.
• Oversees the Board’s primary public-facing email inboxes and coordinates with staff subject matter experts and the Board Office Executive Manager on responses.
• Works under the direction of the Board Office Executive Manager to track and respond to Director requests for information.
• Assists Board Directors with scheduling, tracking, and preparing for virtual and in-person outreach events. This includes securing appropriate supplies and making necessary purchases in advance of an event.
• Supports the Board Office Executive Manager in managing the Citizens Advisory Committee, including preparing for meetings, facilitating meetings, tracking and responding to follow-up requests, and conducting annual recruitment and application review for new CAC members.
• Liaises with RTD Community Engagement and Governmental Relations staff to ensure consistent and aligned messaging.
• Facilitates public engagement during Board meetings, including managing public comment sections and follow-up.
• Supports the production of Board and committee meetings, including virtual and in-person meetings, retreats, and study sessions.
• Coordinates administrative functions such as scheduling and overall event coordination for Director community-based activities.
• All job-related duties as assigned.

Benefits

• RTD Employee Benefits: https://www.rtd-denver.com/careers/benefits
• (RTD Represented Employee Benefits: Please refer to the Labor Agreement included in the above link for details.)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level