Genius

Bill Jacobs BMW•Naperville, IL

2d•Onsite

About The Position

We are excited for this rare opportunity to add a BMW Genius to join our team. Bill Jacobs BMW has been the #1 dealer in the entire Central Region for BMW the past 4 years, winning the coveted Center of Excellence Award 3 years in a row. The BMW Genius will provide comprehensive product information to our customers throughout the sales process. The Genius is the primary contact for clients to learn about BMW, BMW heritage, and BMW products and technology. The ideal candidate will have a passion for BMW automobiles and a desire to advance to our lucrative Client Advisor role.

Requirements

1+ years of retail, hospitality, and/or customer service experience or equivalent
A true desire to satisfy the needs of customers in a fast-paced, technical, and product-driven environment.
Refined verbal communication skills and the ability to speak with customers in a logical, professional, and effective manner.
Exquisite attention to detail in maintaining a professional appearance and image.
Proficiency in effectively using and communicating with new media (tablets, social media, etc.).
A willingness to go the extra mile, conveying enthusiasm and excitement whenever you're on the job.
Valid driver's license and ability to meet insurability standards.

Nice To Haves

Experience in the retail environment is a plus but not required.
Proficiency in driving manual transmission vehicles a plus.

Responsibilities

Master the complexities of the product to familiarize clients with the value, and usability of BMW products and features.
Logically and eloquently present information and explain how to use the various features of a BMW, including technology in the vehicles.
Follow-up with new owners to ensure delivery satisfaction.

Benefits

Outstanding health insurance plan - Blue Cross Blue Shield of Illinois (PPO and HMO Plans).
Generous dental insurance, vision insurance, life insurance, and supplemental insurance plans such as pet insurance, identity theft protection, and pre-paid legal insurance.
401K Plan with company contribution.
Generous PTO.
Employee discounts on vehicle purchases, parts, and service.
Wellness programs for employees and family members.
Generous tuition reimbursement program.
Opportunity to further your career with a rapidly growing and successful dealer organization.
Free On-Site Health Coaching: Take advantage of personalized wellness support from a certified health coach, including guidance on nutrition, fitness, lifestyle habits, and stress management.
On-Site Physician Assistant: Convenient access to on-site care for minor health concerns, preventative services, and routine wellness support during the workday.