BMS Program Manager

Johnson Controls • Westford, IL

16d • Remote

About The Position

The BMS Program Manager plays a critical role in enabling business execution through disciplined operating cadence, strong governance, and data‑driven insights. This role supports enterprise and business unit leadership by ensuring effective Monthly Business Reviews (MBRs), Management Operating System (MOS) adherence, and robust New Product Introduction (NPI) governance. The role partners closely with Sales Operations, Product Management, Finance, and functional leaders to translate performance data into actionable insights that drive growth, margin expansion, and disciplined execution. The Program Manager is responsible for developing and delivering Power BI dashboards that provide actionable insights to drive business performance and decision-making.

Requirements

• Bachelor’s degree required
• 3–7+ years of experience in PMO, Strategy, Operations, Finance, or Sales Operations roles.
• Strong understanding of MOS, MBR cadence, KPI management, and governance frameworks.
• Experience supporting or managing NPI / product lifecycle governance strongly preferred.
• Advanced analytical skills with ability to translate data into insights and business actions.
• Proficiency in Excel, PowerPoint, and business intelligence tools
• Experience in data analytics and demonstrated proficiency in Power BI, data visualization, and cross-system data integration
• Executive‑level communication and storytelling
• Structured problem solving and root cause analysis
• Strong attention to detail with the ability to operate at both strategic and tactical levels
• Ability to influence without authority across cross‑functional teams
• Bias for action and accountability
• Demonstrates Johnson Controls values and a strong commitment to integrity and accountability.
• Operates with a continuous improvement mindset.
• Thrives in a fast‑paced, matrixed environment.
• Brings rigor, clarity, and simplicity to complex business challenges.

Nice To Haves

• MBA or equivalent experience preferred.

Responsibilities

• Supports and enhances the operating cadence by preparing, coordinating, and continuously improving MBR and MOS routines, ensuring clarity, consistency, and action orientation.
• Maintains MOS artifacts including KPI dashboards, Bowler scorecards, PSTs, and action trackers to ensure alignment from strategy to execution.
• Facilitates pre‑MBR reviews, driving issue clarity, root cause analysis, and follow‑through on committed actions.
• Partners with Sales Operations to deliver actionable performance insights across bookings, funnel, backlog, revenue, and margin metrics.
• Synthesizes complex data into clear, executive‑ready narratives that enable informed decision‑making.
• Identifies trends, risks, and opportunities; proactively recommends actions to improve sales execution and forecast accuracy.
• Leads the NPI governance framework, ensuring disciplined progression through phase gates, transparent decision‑making, and alignment to financial and strategic priorities.
• Owns and maintains NPI cadence, including gate reviews, readiness assessments, KPI tracking, and executive materials.
• Partners with Product Management, Engineering, Finance, and Operations to ensure accountability, risk mitigation, and on‑time/on‑budget delivery.
• Acts as a key execution arm of the PMO, tracking strategic initiatives, milestones, interdependencies, and risks across portfolios.
• Drives standardization of execution tools, templates, and processes to improve speed, quality, and consistency.
• Supports continuous improvement of PMO processes, incorporating best practices and lessons learned.

Benefits

• Competitive salary
• Annual Bonus
• Paid vacation/holidays/sick time
• Comprehensive benefits package including 401K, medical, dental, and vision care.
• On-the-job/cross-training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level