BMC Helix Developer

CbAtlanta, GA

About The Position

We are seeking a skilled BMC Helix Developer with strong expertise in BMC Helix ITSM/Innovation Suite/Remedy. The role involves workflow development, API integrations, and troubleshooting. The ideal candidate will have over 10 years of Helix development experience and a solid understanding of ITIL service management processes. Strong leadership and stakeholder management skills are also essential.

Requirements

  • Strong expertise in BMC Helix ITSM / Innovation Suite / Remedy
  • Proficiency in workflow development (Active Links, Filters, Escalations)
  • Experience with APIs & integrations (REST/SOAP)
  • 10+ years of Helix development experience
  • Understanding of ITIL service management processes
  • Strong troubleshooting skills
  • Stakeholder management skills
  • Leadership skills

Responsibilities

  • Develop workflows using Active Links, Filters, and Escalations within BMC Helix.
  • Implement and manage APIs and integrations using REST/SOAP.
  • Perform BMC Helix migrations.
  • Troubleshoot and resolve issues within the BMC Helix environment.
  • Manage stakeholders and provide leadership on development projects.
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