Blood Component and Manufacturing Technician

American Red Cross•Durham, NC

About The Position

The Blood Component and Manufacturing Technician manufactures blood products and samples by processing donated blood units after receipt. The work includes scanning units, processing them into transfusable components such as red cells and platelets, expressing plasma, and performing leukoreductions. The role also involves maintaining production quality, accurate documentation, inventory, and product data across manufacturing and distribution processes. The technician performs routine and complex manufacturing tasks, including pooled product manufacturing, freezing, washing or deglycerolizing blood products, and pathogen reduction. The position requires positive, customer-focused interaction with internal and external customers, vendors, volunteers, and team members, and may require a variable schedule to meet hospital needs. The standard full-time schedule is Tuesday through Saturday, 6:00 PM to 2:30 AM, with rotating holidays. Training is required on first shift, Monday through Friday, for approximately 4–6 weeks.

Requirements

  • High school diploma or equivalent.
  • Good computer skills and ability to use a wide variety of programs and laboratory equipment.
  • Attention to detail, accurate documentation, and good decision-making skills.
  • Good communication skills and ability to work on a team as well as independently with minimal supervision.
  • Ability to train on first shift, Monday through Friday, for approximately 4–6 weeks.
  • Minimum 2 years of related experience in a regulatory, laboratory, or manufacturing environment, or an equivalent combination of education and related experience, preferred.

Responsibilities

  • Meet quality and quantity production goals, prioritize workload, and maintain accurate documentation.
  • Manage inventory throughout the manufacturing and distribution process.
  • Enter data and operate computer programs for component production, labeling, storage, and sample tube management.
  • Analyze visual inspections and information from other departments to make timely decisions.
  • Perform complex manufacturing tasks, including pooled product manufacturing, freezing, washing or deglycerolizing blood products, and pathogen reduction.
  • Communicate effectively with internal customers, vendors, and volunteers.
  • Interact with customers and team members in a positive, proactive, customer-focused, caring, and compassionate manner.
  • Show up for scheduled shifts and contribute reliably to the team.
  • Work a variable schedule, including weekends and holidays, as needed to meet hospital needs.

Benefits

  • Medical, dental, and vision plans.
  • Health Spending Accounts and Flexible Spending Accounts.
  • Paid time off starting at 15 days per year, based on job type and tenure.
  • 11 paid holidays: six core holidays and five floating holidays.
  • 401(k) with up to 6% match.
  • Paid family leave.
  • Employee assistance.
  • Short- and long-term disability and insurance.
  • Service awards and recognition.
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