Blood Collections Team Lead (Mobiles)

American Red Cross • Hampton, VA

8d • Hybrid

About The Position

The American Red Cross is seeking a Blood Collections Team Lead for their mobile blood drive operations. In this role, you will utilize your leadership and healthcare/customer service skills to support mobile blood drive teams. You will coach, mentor, and instruct blood collection staff while performing blood collection duties in the community. The Red Cross offers paid phlebotomy training and opportunities for career growth within a humanitarian organization.

Requirements

• Associates Degree or equivalent combination of education and related experience (18 months to four years of work experience in a related field) is required
• Minimum 1 year leadership experience in environments with public interaction required.
• Phlebotomy experience is required.
• Customer service experience, effective verbal communication and public relations skills are required.
• A current valid driver's license and a good driving record is required.
• Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required.
• Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
• Basic computer skills are required.
• Must be proficient with Microsoft office applications.

Nice To Haves

• Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
• Prior leadership experience in healthcare settings

Responsibilities

• Lead the team and drive for results through excellent customer service
• Model professionalism and compassion while serving as an ambassador to the public for the nation’s largest not-for-profit blood banking organization
• Work as a lead/charge at the mobile blood drives within the community and conduct phlebotomy
• Able to work independently with attention to detail along with the knowledge of daily operations to ensure the blood the team collects and meets regulatory requirements
• All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.

Benefits

• Medical, Dental, and Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% company match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree