Blood Bank Supervisor - Wentworth Douglass Hospital

Mass General Brigham • Dover, NH

2d • Onsite

About The Position

Wentworth-Douglass Hospital is seeking a dedicated Laboratory Supervisor to join their team and play a critical role in maintaining the highest standards of lab operations. The supervisor will be responsible for supervising day-to-day activities, ensuring quality and safety compliance, and guiding a talented team of lab professionals in a fast-paced, high-impact laboratory environment.

Requirements

• Bachelor's Degree in Medical Technology or Bachelor's Degree in Laboratory Sciences and a Certificate/Diploma in Clinical Laboratory Sciences
• Medical Technologist (ASCP), MT, or equivalent certification
• 3-5 years of lab experience
• Knowledge, both practical and theoretical, of tests and procedures necessary to review findings and advise and direct subordinates in action.
• Advanced level of analytical skills and judgment.
• Relatively high level of analytical ability to work with complex instrumentation, resolve technical equipment problems, relate test results to normal and pathological states, and interpret quality control data.
• Understanding of computer technology and its application to analytical procedures and quality control.
• Comprehensive understanding of laboratory equipment and its operation, maintenance and repair, and analytic techniques.
• Ability to work independently, evaluate situations and act appropriately.
• Detailed knowledge of applicable federal, state and accreditation requirements.
• Ability to multitask in a fast-paced environment.
• Advanced computer skills.
• Comprehensive understanding of test principles, equipment operation and computer system operations.
• Make appropriate decisions, develop and complete follow-up actions in conjunction with lab leadership.
• Ability to perform as a senior team member, providing direction and guidance to less experienced technologists.
• Ability to pay careful attention to detail and to adhere to written protocols, including communication to lab leadership when issues are identified.
• Ability to perform as a team member.
• Excellent interpersonal skills.
• Ability to interact professionally and effectively with numerous staff, including physicians, hospital personnel, employees, and patients.

Nice To Haves

• 1-2 years of supervisory experience preferred

Responsibilities

• Provide daily supervision and support to technical, clerical, and service staff
• Coordinate scheduling and workflow in partnership with the Laboratory Managers
• Troubleshoot technical issues and assist technologists in interpreting lab results
• Prioritize workload to ensure timely and accurate processing of specimens
• Manage inventory levels and supply orders to maintain operational efficiency
• Maintain up-to-date Standard Operating Procedure manuals and required documentation
• Champion a culture of safety and compliance, ensuring all protocols are followed
• Oversee orientation, training, and competency assessments for lab staff, ensuring adherence to: Specimen handling, processing, and test analysis procedures, Proficiency testing protocols, Quality control, equipment calibration, and maintenance, Corrective action processes for test system issues, Prompt identification and resolution or escalation of problems, Thorough documentation of all deviations and corrective measures

Benefits

• Sign-On Bonus – jumpstart your next chapter with a generous incentive
• Work in a supportive, mission-driven environment that values your expertise
• Opportunity to lead and mentor a high-performing laboratory team
• Be at the forefront of accurate diagnostics that support quality patient care
• Comprehensive benefits
• Career advancement opportunities
• Differentials, premiums and bonuses as applicable
• Recognition programs designed to celebrate your contributions and support your professional growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level