Blood and Supply Transportation Courier (Roanoke)

The Blood Connection•Roanoke, VA

47d

About The Position

At The Blood Connection, every role plays a part in saving lives and supporting the community. The Blood and Supply Transportation Courier safely and promptly transports blood and blood components from The Blood Connection to transfusion facilities, and delivers raw materials and supplies to and from satellite centers and mobile collection sites. The role requires accurate documentation, compliance with regulatory standards, and excellent customer service to maintain strong relationships with hospitals, satellite centers, and internal teams. The courier loads vehicles with required materials and supplies, coordinates routes and pickups, and ensures orders are delivered on time. The courier also completes required paperwork or electronic documentation, builds boxes for hospital deliveries, maintains a clean and orderly work area, and operates company vehicles safely in varied weather conditions. Other duties may be assigned or required. The position requires the ability to lift up to 50 pounds, sit for extended periods, bend and twist, and push or pull wheeled carts using controlled manual force. Employees are expected to request assistance or use mechanical aids when needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

High school diploma or GED.
Valid driver's license with no major infractions and dependable transportation.
Acceptable competence with standard operating protocols used in the department and blood center.
Good knowledge of operating smart devices.
Excellent customer service skills.
Ability to read, understand, and follow written and verbal instructions.
Ability to follow standard operating procedures in a heavily FDA-regulated environment.
Ability to communicate effectively, tactfully, and courteously with patrons, donors, sponsors, and co-workers.
Ability to work with all levels of staff in a diverse work environment.
Ability to establish and maintain effective working relationships with staff, management, and peers.
Ability to lift up to 50 pounds, sit for extended periods, bend and twist, and push or pull wheeled carts using controlled manual force.
Ability to drive and safely operate a vehicle in various weather conditions.

Nice To Haves

Prior experience in a similar or related job.

Responsibilities

Load vehicles with necessary materials and supplies.
Ensure orders are delivered in a timely manner.
Coordinate and perform routes and pickups to support timely processing and delivery.
Accurately complete required paperwork or electronic documentation.
Build boxes for hospital deliveries.
Provide good customer service to co-workers, clients, and the public.
Maintain a clean and orderly work area.
Operate company vehicles safely, including in varied and adverse weather conditions.
Produce accurate, precise, and legible documentation throughout the manufacturing and distribution process.
Perform other duties as assigned or required.