Block Clerk - Part Time on Wednesdays

Carvana•Chandler, AZ

5h•Onsite

About The Position

ADESA, a Carvana-owned company, operates in over 50 locations throughout the US, providing a wide array of vehicle services including repair, reconditioning, and auction remarketing. Our inventory comprises hundreds of thousands of vehicles across North America. We foster a "we" versus "I" culture and operate in a fun, fast-paced, and competitive industry. ADESA is poised for a multi-year expansion with significant investments in facilities, sales growth, and inventory. This role is part-time, specifically on Wednesdays. Reporting to the Office Manager or other designated manager, the block clerk enters sale information for in-lane and/or on-line LiveBlock transactions. This includes recording price, bid badge number, if-bids, and announcements, ensuring efficient and accurate information transfer into the computer system. Corrections must be documented on the appropriate form. The block clerk must adhere to company policies, procedures, and state or federal laws.

Requirements

One (1) year of clerical experience with basic computer skills and date entry skills required.
Must be 18 years of age and have a valid driver’s license that meets the requirements
Able to safely drive a variety of make/model/sizes of vehicles
Proficiency with computer systems and applications
Ability to work in a fast-paced environment
Proven ability to multitask while maintaining attention to detail
High degree of safety focus
Strong customer service skills
Team player who can collaborate well with multiple departments, customers and vendors
Excellent verbal and written communication skills
Must be able to read, write, speak, and understand English.

Nice To Haves

High School Diploma or GED preferred.

Responsibilities

Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions.
Maintain a professional appearance, orderly work environment and friendly disposition by greeting others.
Resolve any customer complaints in a friendly, courteous manner and advise Management of all serious complaints or incidences.
Review pre-populated AMS data. Enter any missing or modified announcements the dealer or auctioneer announces as requested.
Enter sale data into the LiveBlock system by listening closely to the Auctioneer and watching monitors for internet bids, while rapidly entering the increasing amount of the incoming bids.
Ensure accurate recording of the sale price and bidder numbers are entered.
Document any corrections on the appropriate form when an error is made and turn into Manager.
Maintain a good flow of communication with the auctioneer and dealer representative.
Attend weekly/monthly informational meetings to keep abreast of any updates made to operating systems, policies, or procedures.
Monitor all working area conditions and equipment to ensure they are within corporate standards for cleanliness, proper maintenance, and safety. Advise Facilities of all breakdown and maintenance needs immediately.
Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents to the Manager.
Any other duties assigned by the designated manager