Block Clerk - Part Time on Fridays

Carvana•Framingham, MA

7d•Onsite

About The Position

ADESA, a Carvana-owned company, operates in over 50 locations throughout the US, providing a wide array of vehicle services including repair, reconditioning, and auction remarketing. Our inventory comprises hundreds of thousands of vehicles across North America. We work in a service industry and embrace a “we” versus “I” culture. Our industry is fun, fast-paced, and competitive. We are looking for great people who want to take this journey with us! This role reports to the Office Manager or other designated manager. The block clerk enters sale information for in-lane and/or on-line LiveBlock transactions, ensuring efficient and accurate information is transferred into the appropriate computer system. Corrections to be documented on the appropriate form when an error is made. Must know, practice, and ensure company policies and procedures and state or federal laws are always followed.

Requirements

One (1) year of clerical experience with basic computer skills and date entry skills required.
Must be 18 years of age and have a valid driver’s license that meets the requirements
Able to safely drive a variety of make/model/sizes of vehicles
Proficiency with computer systems and applications
To be able to do your job at ADESA, you must be able to read, write, speak, and understand English.
Hiring is contingent on passing a complete background check.
This role is not eligible for visa sponsorship.

Nice To Haves

High School Diploma or GED preferred.

Responsibilities

Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions.
Maintain a professional appearance, orderly work environment and friendly disposition by greeting others.
Resolve any customer complaints in a friendly, courteous manner and advise Management of all serious complaints or incidences.
Review pre-populated AMS data.
Enter any missing or modified announcements the dealer or auctioneer announces as requested.
Enter sale data into the LiveBlock system by listening closely to the Auctioneer and watching monitors for internet bids, while rapidly entering the increasing amount of the incoming bids.
Ensure accurate recording of the sale price and bidder numbers are entered.
Document any corrections on the appropriate form when an error is made and turn into Manager.
Maintain a good flow of communication with the auctioneer and dealer representative.
Attend weekly/monthly informational meetings to keep abreast of any updates made to operating systems, policies, or procedures.
Monitor all working area conditions and equipment to ensure they are within corporate standards for cleanliness, proper maintenance, and safety.
Advise Facilities of all breakdown and maintenance needs immediately.
Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property.
Report all incidents to the Manager.
Any other duties assigned by the designated manager