Blended Case Manager
About The Position
Our vast array of services — educational, employment, vocational, residential, habilitative, and behavioral health — are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve — those who receive and those who reap the benefits of our innovative, responsive solutions. The case manager will provide community-based services to individuals identified as eligible for behavioral health services, including assessing and monitoring resources that help the client live in the community in a stable and safe manner.
Requirements
- Valid Pennsylvania State Driver's License with no more than three points
- A bachelor’s degree with major coursework in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling, or education
- A high school diploma and 12 semester credit hours in sociology, social welfare, psychology, gerontology, or other social science, and 2 years of experience in public or private human services with 2 years in direct client contact (1 year for Lehigh and Northampton counties)
- A high school diploma and 5 years of mental health direct care experience in public or private human services with employment as a case management staff person prior to April 1, 1989.
- Pennsylvania Child Abuse, Criminal and fingerprint-based federal criminal history; Verification that employee is not on any Medicaid/Medicare Exclusion list
Nice To Haves
- At the discretion of the Personnel Officer, additional related experience and/or education may be substituted instead of the requirements specified under Education and Experience
Responsibilities
- Carry a caseload of up to 30 clients
- Perform case management duties for consumers involved in Behavioral Health Services
- Provide services based on Recovery Model principles
- Develop individualized, strength-based service plans that are measurable and lead toward targeted outcomes
- Assists consumer service needs and assists consumers in assessing appropriate mental health services
- Assist consumers in obtaining and maintaining basic needs such as housing, food, healthcare, employment, and socialization
- Assist consumers through assertive and creative efforts to gain needed resources and services identified in the service plan
- Monitor the consumer’s participation in the recovery plan and support services
- Provide effective crisis assessment and crisis intervention to consumers when necessary
- Maintain professional relations with the consumer, their families, payers, community support service representatives, coworkers, and other agencies
- Ensure appropriate communication and coordination of effort between all the consumer's service providers and support systems
- Act as an effective “single point of contact” for multiple health and social services linkages
- Provide all authorized client service and provide supporting documentation for re-authorizations, as necessary, in a timely manner
- Submit accurate and timely payroll and billing documentation
- Need to be available for an on-call rotation 24/7
Benefits
- Competitive Pay
- Medical, Dental, and Vision Insurance
- Tuition Reimbursement options
- Flexible Spending Accounts (Health, Dependent, and Transportation)
- Life Insurance
- Disability Insurance
- Paid Time Off
- 403(b) with Employer Match
- Employee Recognition Programs
- Employee Referral Bonus opportunities
- Discounts through “Tickets at Work”
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
