Blackjack Dealer School - Overnight

Hollywood Casino St. LouisMaryland Heights, MO
Onsite

About The Position

PENN Entertainment is seeking enthusiastic individuals to join our team as Blackjack Dealer School Candidates. This role offers a unique opportunity to enter the exciting world of casino gaming through a comprehensive, paid training program. Upon successful completion of the training and audition, candidates will be placed on the casino floor as either a Part-Time Dealer or a Full-Time Dealer/Supervisor. This position is ideal for those who are passionate about customer service, enjoy a fast-paced environment, and are looking for career growth within the entertainment industry. The training program covers all aspects of Blackjack dealing, game security, and guest service, preparing you for success in a dynamic role.

Requirements

  • Must be 21 or older and eligible for a valid gaming license.
  • Willingness to work a flexible schedule, including nights, weekends, holidays, and occasional overtime.
  • Excited to learn at Dealer School, including table games, policies, and procedures.
  • Comfortable with numbers and able to pass a basic math test during the interview.
  • Strong communication skills – fluent in English, both spoken and written.
  • A passion for great customer service and building positive guest experiences.
  • High energy with a team-player mindset.
  • Ability to handle challenges professionally.
  • Organized, detail-oriented, and accurate when handling chips, cash, and calculations.

Nice To Haves

  • Experience in customer service.
  • Previous experience in a casino or gaming environment.

Responsibilities

  • Learn the rules, procedures, and variations of Blackjack and other table games.
  • Develop skills in handling cards, chips, and cash transactions accurately and efficiently.
  • Understand game security and how to protect company assets while ensuring fair play.
  • Practice delivering excellent guest service by engaging with players in a courteous and professional manner.
  • Gain knowledge of company policies, departmental procedures, and state gaming regulations.
  • Deal shifts as a Part-Time Dealer or transition into a Dual (Dealer/Supervisor) Role.
  • Supervise as required in the Dual Rate path.
  • Participate in ongoing shadowing and mentorship for leadership transition.

Benefits

  • Day 1 medical coverage
  • Dental benefits
  • Vision benefits
  • 401(k) matching
  • Annual performance bonus
  • Uber benefit for nearby metro stops
  • Recognition programs with cash rewards and gift cards
  • Tuition Reimbursement
  • Lindenwood University Discounts
  • Diversity Scholarship for Team Member’s children
  • Paid time off (earned according to local policy and increases with length of employment)
  • Wellness programs
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