BizOps

Brain Co.•San Francisco, CA
•Hybrid

About The Position

BizOps sits within Finance & Strategy and partners directly with the CFO, CEO, and leadership team on the company's most important strategic and operating priorities. The role combines strategy and execution: the person in this position will help shape decisions and own the work of carrying them out across teams. It is a high-visibility role for an early- to mid-career operator seeking broad exposure to how a fast-growing AI company is built and run, with a path to larger operating responsibility. The role is based in San Francisco and requires working from the office at least three days per week.

Requirements

  • 3 to 7 years of experience, including time at a top-tier strategy consulting firm and in an operating role at a venture-backed startup (BizOps, Strategy & Operations, Chief of Staff, Founder's Office, or as a founder).
  • Ability to build analyses and models in Excel or Google Sheets and work with incomplete data.
  • Clear, concise writing; ability to prepare memos and presentations that state a recommendation and the reasoning behind it.
  • Experience driving cross-functional work to completion without formal authority, working with senior engineering, sales, and operations leaders.
  • Ability to handle confidential information with discretion and sound judgment.
  • Comfort with ambiguity, full ownership of work, and willingness to do whatever the work requires.

Nice To Haves

  • Experience at an enterprise software or AI company.
  • Exposure to government, healthcare, or insurance customers.
  • International experience.

Responsibilities

  • Run the company's operating cadence, including weekly leadership meetings, monthly business reviews, and quarterly planning and goal tracking.
  • Prepare board and investor materials, including board decks, KPI reporting, and investor updates.
  • Lead cross-functional strategic projects for the CEO and CFO, such as entering new markets and verticals, evaluating partnerships, and planning organization and headcount.
  • Build and maintain analyses of business performance across verticals and regions, including segment economics, pipeline, and delivery efficiency, and turn them into recommendations.
  • Design and run internal processes as the company scales, such as deal review and pricing approvals, delivery staffing reviews, and international operations.
  • Take on problems that do not yet have an owner and see them through to completion.
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