BizOps Associate

CPOHQ + Knoetic AI•New York, NY
•Remote

About The Position

Knoetic is seeking a BizOps Associate to ensure the success of all company operations, including Go-to-Market (GTM), Product, Community, and Recruiting. This role offers exposure to all facets of a startup, involvement in cross-functional projects, and close partnership with the GM/Chief of Staff and leadership team. It's an opportunity to learn how to scale a high-growth startup from within, experience daily challenges, and accelerate career growth. The position is fully remote, requiring overlap with NYC hours, comfort with async-first workflows, and a high degree of ownership. The BizOps Associate will act as a "Swiss Army Knife," supporting and executing key company initiatives alongside leadership. This generalist and operator role demands the ability to quickly learn new areas and deliver results through hands-on projects across various departments.

Requirements

  • 1-3 years of experience as a top performer in roles demanding rigor and high intensity (e.g., startup, big 3 consulting, banking, top-performing sales).
  • AI-native: AI is part of how you think and work; you leverage AI tools for 10x leverage/speed.
  • Tech and product savvy: curious, fluent with software, and adept with software tools.
  • Quantitative: sharp with spreadsheets and great with data.
  • Entrepreneur's mindset: self-driven, resourceful, ready to build and be in the trenches.
  • Positive, inspiring, and happy influence on teams.
  • Ready to roll up your sleeves; not a typical 9-5.

Nice To Haves

  • Adept with product analytics tools like PostHog or Mixpanel.

Responsibilities

  • Support and execute key company initiatives.
  • Act as a generalist and operator, jumping into new areas and learning quickly.
  • Run hands-on projects spanning GTM, content, community, customer success, recruiting, and more.
  • Double community engagement to hit all-time highs.
  • Spin up AI-powered workflows/automations using modern tools (e.g., Clay, Zapier, Gamma, MCPs) with minimal engineering support.
  • Become a content marketing expert and run campaigns end-to-end.
  • Run a full-cycle sales development process (prospecting → outbound → qualification).
  • Create customer success support docs and playbooks.
  • Work directly with customers and engineering to drive customer happiness.
  • Lay the foundation for scalable CS processes.
  • Recruit and hire across functions, from engineers to salespeople.
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