BizLink Administrator – B2B Integration

PSR Associates•Grand Rapids, MI

1d•Onsite

About The Position

We are seeking a BizLink Administrator – B2B Integration to support and maintain enterprise integration platforms and B2B communication solutions. The successful candidate will work with business users, external trading partners, and technical teams to ensure reliable data exchanges and effective integration support.

Requirements

Experience with OpenText BizManager, BizLink, or similar B2B integration platforms.
Experience with IBM MQ / WebSphere MQ.
Experience with Managed File Transfer (MFT) solutions.
Knowledge of B2B integration, EDI transactions, and communication protocols.
Strong troubleshooting and analytical skills.
Experience supporting file transfers, messaging, and system integrations.
Strong verbal and written communication skills.
Ability to work effectively with technical teams, business users, and external partners.

Responsibilities

Support and maintain enterprise integration platforms and B2B communication solutions.
Monitor and troubleshoot data exchanges between internal systems and external trading partners.
Analyze, resolve, and escalate issues related to file transfers, message processing, and connectivity.
Work closely with business users, external trading partners, and technical teams to support onboarding and ongoing operations.
Support EDI transactions and communication protocols across multiple business partners.
Assist with configuring and maintaining secure file transfer and messaging solutions.
Investigate transmission failures, data mapping issues, and system integration problems.
Document support procedures, integration workflows, and operational processes.
Participate in incident management, root cause analysis, and continuous improvement initiatives.
Provide effective communication and support to both technical and non-technical stakeholders.