Bistro Attendant

Commonwealth Hotels•Erlanger, KY

3h•Onsite

About The Position

The Courtyard Cincinnati Airport Erlanger, Kentucky is seeking a top performing Hotel Server for the Courtyard Bistro. Working at the Courtyard by Marriott Cincinnati Airport offers numerous benefits, including professional growth within the globally recognized Marriott brand, access to comprehensive training, and career development opportunities. Associates enjoy competitive wages, benefits like health insurance and discounted hotel stays, and a supportive, team-oriented work environment. The hotel’s located in Northern Kentucky just minutes from the Cincinnati Northern Kentucky International Airport CVG, minutes from the Ark Encounter, Amazon, DHL, Carl Zeiss, Archer Daniels Midland ADM, Flight Safety, McLane Food Service, and Fischer Homes. Working as a Hotel Bistro Server for the Courtyard by Marriott Bistro offers a unique and rewarding opportunity to develop skills in both customer service and food preparation. You will work in a fast-paced, team-oriented setting where no two days are the same. As part of the Courtyard Bistro team, you will interact with diverse guests, providing top-notch service and quality food, making a positive impact on their stay. This role allows you to build expertise in multiple areas: As a Server, sharpen your customer service, multitasking, and upselling skills while creating memorable dining experiences for guests. As a Cook, develop or enhance your culinary skills, working with fresh ingredients to prepare delicious meals and snacks. The Bistro’s hours often include breakfast, dinner, and evening drinks, providing flexibility for those seeking work-life balance or a schedule that fits other commitments. As a Server, you will have the chance to connect with travelers from all over, making their stay more enjoyable. Your role as a Cook allows you to play a key part in delivering high-quality meals that enhance the guest experience.

Requirements

High school diploma or equivalent
Prior experience in food service is advantageous.
Demonstrated experience with a strong focus on guest satisfaction.
Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
Excellent skills for engaging with guests and collaborating with team members seamlessly.

Responsibilities

Friendly, approachable demeanor with a passion for providing excellent guest experiences.
Ability to handle guest concerns or complaints professionally and efficiently.
Capable of accurately taking and delivering orders, ensuring the right items are served at the right time.
Maintaining clean and organized dining spaces that align with brand standards.
Ability to manage multiple tables or tasks at once while keeping guests satisfied.
Strong organizational skills to handle busy dining periods effectively.
Comfortable upselling menu items, beverages, or promotions to enhance guest satisfaction and drive revenue.
Works well with colleagues, kitchen staff, and management to ensure seamless service.
Adheres to uniform and grooming standards, representing the hotel brand appropriately.
Competence in handling payment transactions, processing bills, and using point-of-sale systems efficiently.
Proficiency in preparing meals to order, following recipes, and maintaining consistent quality and presentation.
Knowledge of proper food handling, storage, and preparation techniques.
Adherence to food safety regulations and sanitation standards to ensure guest health and satisfaction.
Maintains consistency in portion sizes, plate presentation, and flavor profiles to align with brand standards.