Birthday Sales Manager

Andretti Indoor Karting & Games • Overland Park, KS

19h

About The Position

Andretti Indoor Karting & Games (AIKG) is seeking a Sales Birthday Manager to assist and lead the Sales Team in executing targeted sales programs that drive pre-sold group business. The Sales Manager sells birthday events and represents the Andretti brand while maintaining AIKG’s quality and ethical standards. This is a salaried manager position with opportunities to earn significant commissions.

The role works with clients through the group-event process, from lead qualification and site tours to menu selection and contracts. The Sales Manager coordinates with unit operations to ensure successful events, represents AIKG at hospitality and trade events, processes point-of-sale purchases, and is responsible for the guest experience, including service recovery. The position also develops client relationships, generates and follows up on leads, identifies sales opportunities, and works to meet or exceed quarterly individual goals.

AIKG operates indoor karting, virtual reality simulators, arcades, event spaces, and restaurants. The company has locations throughout the United States and corporate offices in Orlando and Atlanta.

Requirements

• Ability to quickly learn systems, processes, and procedures.
• Experience with inbound sales.
• Strong written and verbal communication skills.
• Strong organizational skills.
• Flexible work schedule with the ability to work nights, weekends, and holidays.
• High school diploma or equivalent.
• Eligible to work in the United States.
• At least 18 years of age.
• Ability to communicate quickly and accurately by telephone, computer, and in person.
• Ability to move quickly throughout the entirety of an AIKG location.
• Must be able to lift up to 15 pounds regularly and occasionally stock items weighing up to 50 pounds.
• Ability to perform frequent bending, reaching, turning, and lifting.
• Ability to work in an environment with bright, dim, or flashing lights and varying volume levels.
• Manual dexterity to operate necessary equipment.
• Ability to understand, coach, and follow safety standards at all times.

Nice To Haves

• Two years of sales experience in hospitality or a family entertainment center environment.
• Interest in and familiarity with virtual reality, arcade games, and motorsports.
• Proven leadership and team skills, including the ability to motivate and manage staff at all levels.

Responsibilities

• Assist and lead the Sales Team in executing targeted sales programs to drive pre-sold group business.
• Sell birthday events.
• Interface with clients on all aspects of group events, including site inspections, site tours, in-person meetings, lead qualification, menu selection, and contracts.
• Coordinate with the unit operations team to ensure site events are executed successfully.
• Represent AIKG at hospitality and trade events.
• Process point-of-sale purchases.
• Ensure a quality guest-event experience and provide service recovery.
• Ensure the highest level of product and service quality.
• Build productive, trusting relationships with clients and guests.
• Identify business opportunities by finding prospects and researching and analyzing sales options.
• Establish contacts and develop relationships with prospects.
• Meet or exceed quarterly individual goals.
• Generate leads and follow up with prospects.

Benefits

• Top salaries and bonus opportunities.
• Merit-based opportunities for career advancement.
• Personal and family medical, dental, and vision insurance coverage.
• $1,200 company-paid Health Savings Account available.
• Vacation and sick time accrued during the first year.
• 401(k) retirement program with up to 8% company match.
• Company-provided life, short-term disability, and long-term disability insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED