Birthday Party Team Member - Romulus Athletic Center

The Sports Facilities CompaniesRomulus, MI
Onsite

About The Position

Romulus Athletic Center is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Romulus, MI. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Romulus Athletic Center is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

Requirements

  • Flexible work schedule (e.g., nights, weekends, holidays, and long hours)
  • Must be a team player
  • Must have excellent verbal and written communication skills
  • Ability to maintain focus in a high volume, fast paced environment
  • Must have excellent guest service skills
  • Ability to multi-task, prioritize and remain calm and focused in difficult and stressful situations
  • Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow team members
  • Commitment to the safety and well-being of others
  • Proficient in the use of computers and associated hardware
  • Be self-motivated but still be able to follow directions from others
  • Be well organized and able to multi-task
  • Complete assigned tasks in a timely manner

Nice To Haves

  • Customer service and cash handling experience preferred

Responsibilities

  • Greet and welcome all participants, parents, and/or community members
  • Ensure participants/visitors are present for a specific permitted event
  • Direct or assist to decorate space for hosting the birthday party
  • Organize and facilitate games and/or activities
  • Ensure packages and items purchased are received
  • Operate arcade, e-sports and other venue specific devices
  • Oversee the use of entertainment equipment
  • Assist with event set-up and breakdown as needed
  • Maintain a safe and clean work environment
  • Provide courteous and friendly first-in-class service to all guests
  • Be knowledgeable about the facility (practices, events, meeting dates/times)
  • Know and enforce the venue policies and procedures
  • Complete special projects, daily assignments, and other duties as assigned
  • All additional duties assigned by management
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