About The Position

Energetic, results-driven manager to oversee birthday party sales, event planning, and guest experience. Focus on converting leads into bookings, coordinating logistics, and supervising the event team.

Requirements

  • Experience in sales, event planning, hospitality, or entertainment venues preferred
  • Strong communication and organizational skills
  • Ability to manage multiple events simultaneously
  • Leadership experience supervising staff preferred
  • Comfortable working weekends and busy event days
  • English and Spanish required

Nice To Haves

  • Portuguese is a strong plus

Responsibilities

  • Manage birthday party inquiries, bookings, and event planning
  • Convert leads into confirmed reservations via phone, email, and in-person consultations
  • Assist customers selecting party packages, upgrades, and add-ons
  • Coordinate party schedules and confirm event details with guests
  • Supervise party hosts and ensure high-quality event execution
  • Track bookings, sales performance, and event schedules
  • Resolve guest concerns and ensure customer satisfaction
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