Birthday Parties Sales Representative The City Forum

Project 2231 • Clarksville, TN

2h • $15 - $25 • Onsite

About The Position

The City Forum is building a $1M+ birthday and events engine. The Birthday Sales Rep owns the front end of the birthday sales process by responding to inbound inquiries, converting leads into booked parties, increasing booking value, and maintaining an accurate and complete sales pipeline. This role works closely with the Birthday Coordinator to ensure sold events are delivered as booked.

Requirements

• Full-time position; approximately 40 hours per week
• Availability to work weekends and peak business times
• Prior proven experience selling products or services (phones, retail, hospitality, memberships, or similar)
• Comfort being measured against performance metrics and scoreboards
• Ability to accept feedback and adjust approach quickly
• Comfort speaking with parents, handling objections, and solving problems through live conversations
• Clear communication skills and basic computer skills, with the ability to learn company systems
• Passion for providing an outstanding Guest Experience
• Adaptability to Change

Responsibilities

• Respond to inbound birthday inquiries via phone, text, email, and walk-ins
• Engage in direct, real conversations with prospective customers
• Convert inquiries into booked birthday parties and collect deposits
• Sell upgraded packages, additional guests, food, add-ons, and credits
• Log every lead
• Track every contact attempt
• Complete follow-ups
• Work closely with the Birthday Coordinator to ensure sold parties are delivered as booked
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed