Birth Doula - Harrisburg Birth Circle Doula

UPMC•Harrisburg, PA

3h•Hybrid

About The Position

UPMC is hiring a limited casual Birth Doula to support the team/office in Harrisburg. This role provides a unique opportunity to support patients throughout their entire pregnancy journey, from prenatal care and childbirth through the postpartum period. Team members work in both inpatient and outpatient settings, allowing doulas to build meaningful relationships with patients while providing continuity of support during some of life's most important moments. You’ll join a team that genuinely supports one another and prioritizes the well-being of both patients and colleagues. Team members also benefit from strong mentorship and opportunities to continue developing their doula and professional skills. For someone passionate about maternal health, patient advocacy, and providing compassionate, individualized support, this role offers the opportunity to make a meaningful difference throughout the pregnancy and birth experience. The Birth Doula provides physical, emotional, and informational support to patients during childbirth at the hospital or birth center, while also supporting patients through prenatal and postpartum care. In this role, you will work closely with community doulas, clinical staff, and other members of the doula team to ensure continuity of care. The Birth Doula participates in an on-call rotation, maintains an assigned client caseload, completes postpartum visits as appropriate, and regularly participates in team meetings, education, and professional development opportunities.

Requirements

High school diploma or GED required.
BA or BS preferred.
UPMC approved Doula training within 6 months of hire.
Position requires high degree of planning, flexibility, organization, listening, motivating, and community networking.
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Nice To Haves

Experience working in the community, especially with women and families preferred.
Multiple languages preferred.
Previous doula training/experience is preferred.
Direct patient care experience is preferred.
UPMC approved Doula training or Postpartum Doula preferred.

Responsibilities

Provide continuous doula support during labor and delivery in accordance with DONA International Standards of Practice and Code of Ethics.
Support patients throughout the birth experience by providing physical comfort, emotional encouragement, and evidence-informed education.
Manage a caseload of approximately 10–15 assigned clients, meeting with patients during daytime or early evening hours throughout the prenatal and postpartum periods.
Complete the first postpartum visit prior to the patient's discharge from the hospital.
Provide knowledgeable breastfeeding support and connect patients with available lactation resources when appropriate.
Review births with the Supervisor, Lead Doula, or assigned Community Doula according to Birth Circle protocols to support continuity of care.
Meet individually with the Lead Doula as needed for case management and monitoring of required documentation.
Follow established protocols for after-hours and weekend calls, coordinating with the on-call supervisor, answering service, and Community Doula as appropriate.
Complete documentation in the electronic health record within 24 hours of each patient interaction.
Maintain patient confidentiality and HIPAA-compliant records.
Complete and submit timesheets according to established schedules.
Attend required team meetings, huddles, orientations, in-services, and educational opportunities.
Regularly monitor UPMC email for schedule changes, team updates, and other important communications.
Perform in accordance with system-wide competencies and behaviors.
Perform other duties as assigned.