Biomedical Tech Supervisor

Children's Hospital of Philadelphia•Philadelphia, PA
•$101,300 - $129,100

About The Position

The Biomedical Tech Supervisor provides expert guidance on healthcare technology and assists the department director with program management, including work-history data analysis, staffing allocation, equipment acquisition planning, installation and testing, vendor management, policy and procedure development, and clinical engineering services. The role ensures program components support accreditation and applicable state and local electrical and mechanical equipment safety codes. The Supervisor also conducts rounds on clinical units to verify proper equipment use and operation and monitors compliance with preventive maintenance schedules. The Supervisor coordinates technical services—including inspections, corrective maintenance, projects, and other support activities—for an assigned team. The role establishes formal team communications, keeps clinical and non-clinical customer supervisors and managers informed about medical technology issues, and monitors team operations against department and team benchmarks. The Supervisor guides team members and ensures effective use of team resources, partnering with other Supervisors for cross-team technical support as needed.

Requirements

  • Associate's degree.
  • At least seven years of experience working as a Biomedical Technician in a healthcare setting.
  • At least two years in a technical leadership role.
  • Excellent technical knowledge of a broad range of medical devices.
  • Excellent problem-solving skills.
  • Excellent understanding and experience using computers, software, and equipment management databases.
  • Excellent communication and interpersonal skills.
  • Good understanding of human physiology as it relates to the use of medical devices.
  • Ability to work well in a team-based environment.

Nice To Haves

  • Bachelor's degree in engineering or a related field.
  • Certified Biomedical Equipment Technician (CBET) certification from the Association for the Advancement of Medical Instrumentation, preferred upon hire.

Responsibilities

  • Plan, schedule, assign, coordinate, and monitor team member and vendor service, preventive maintenance, and support activities.
  • Conduct annual and ongoing staff performance evaluations, set goals, take disciplinary action when appropriate, and recommend team members for promotion.
  • Serve as a role model, mentor, and educator; foster a positive team environment through daily huddles, monthly meetings, and individual development discussions.
  • Develop, document, implement, and monitor team processes to support customers effectively and efficiently.
  • Review team members’ work-order documentation for accuracy and completeness, and provide feedback when needed.
  • Work with the Senior Manager to establish team operating hours and coverage, including coverage during vacations, illness, training, and meetings.
  • Identify and implement personal and team process improvements that enhance quality, safety, savings, efficiency, and the work environment.
  • Perform repairs and preventive maintenance as needed based on staffing needs.
  • Assist the department director with program management, including staffing, equipment planning, installation and testing, vendor management, policies and procedures, and clinical engineering services.
  • Ensure program components support accreditation and applicable electrical and mechanical equipment safety codes.
  • Conduct clinical-unit rounds to verify proper equipment use and operation and monitor compliance with preventive maintenance schedules.
  • Keep customer supervisors and managers informed about key medical technology issues in assigned departments.
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