Biomedical Tech Supervisor

Children’s Hospital of Philadelphia • Philadelphia, PA

9d • $101,300 - $129,100

About The Position

The Biomedical Tech Supervisor provides expert guidance on healthcare technology and assists the department director with program management, including work-history data analysis, staffing allocation, equipment acquisition planning, installation and testing, vendor management, policy and procedure development, and clinical engineering services. The role ensures program components support accreditation and applicable state and local codes for electrical and mechanical equipment safety. It also includes rounding on clinical units to verify proper equipment use and operation and monitoring compliance with preventive maintenance schedules.

The Supervisor coordinates inspections, corrective maintenance, projects, and other technical support activities for an assigned team. The role establishes effective team communications, keeps clinical and non-clinical customer leaders informed about medical technology issues, and monitors operations to meet or exceed department and team benchmarks. The Supervisor guides team members and manages resources efficiently, collaborates with other Supervisors on cross-team support, and performs repairs and preventive maintenance when needed based on staffing needs.

Requirements

• Associate’s degree.
• At least seven years of experience working as a Biomedical Technician in a healthcare setting.
• At least two years of experience in a technical leadership role.
• Excellent technical knowledge of a broad range of medical devices.
• Excellent problem-solving skills.
• Excellent understanding and experience using computers, software, and equipment management databases.
• Excellent communication and interpersonal skills.
• Good understanding of human physiology as it relates to the use of medical devices.
• Ability to work well in a team-based environment.

Nice To Haves

• Bachelor’s degree in Engineering or a related field.
• Certified Biomedical Equipment Technician (CBET) certification from the Association for the Advancement of Medical Instrumentation, preferred upon hire.

Responsibilities

• Plan, schedule, assign, coordinate, and monitor service, preventive maintenance, and support activities performed by team members and vendors.
• Conduct annual and ongoing staff performance evaluations, set team-member goals, take disciplinary action when appropriate, and recommend team members for promotion.
• Act as a role model, mentor, and educator; support a positive team environment through daily huddles, monthly meetings, and individual development discussions.
• Develop, document, implement, and monitor team processes to support customers effectively and efficiently.
• Review team members’ work-order documentation for accuracy and completeness, and provide feedback when improvement is needed.
• Work with the Senior Manager to determine team operating hours and coverage, and ensure coverage during vacations, illness, technical training, and meetings.
• Identify and implement personal and team process improvements that enhance quality, safety, savings, efficiency, and the work environment.
• Perform repairs and preventive maintenance as needed based on staffing needs.
• Assist the department director with program management, including work-history data analysis, staffing allocation, equipment acquisition planning, installation and testing, vendor management, and policy and procedure development.
• Ensure program components support accreditation and applicable state and local electrical and mechanical equipment safety codes.
• Round on clinical units to verify proper equipment use and operation, and monitor compliance with preventive maintenance schedules.
• Maintain formal team communications so members understand their roles, responsibilities, and expectations.
• Liaise with customer supervisors and managers in assigned clinical and non-clinical support departments about medical technology issues.
• Monitor and manage daily team operations to meet or exceed established department and team benchmarks.
• Partner with other Supervisors to provide cross-team technical support as needed.

Benefits

• Annual influenza vaccination is a condition of employment for employees who work in patient care buildings or have patient-facing responsibilities.
• Compensation and benefits information is available through CHOP’s compensation and benefits information link.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree