Biomedical Equipment Support Specialist

Veterans Health Administration•Salisbury, NC

5d•Onsite

About The Position

Serves as a full-performance-level Biomedical Equipment Support Specialist (BESS) in the Healthcare Technology Management (HTM) department at the Salisbury VA Healthcare System, supporting the medical equipment management program. The role manages the lifecycle of medical equipment and clinical systems, including troubleshooting, planned maintenance, corrective action, safety response, cybersecurity, system maintenance, project management, and customer support. The position is full-time and onsite, with a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m. Telework is not available, and the position is not virtual.

Requirements

U.S. citizenship, subject to the stated VA policy exception for non-citizens when qualified citizens cannot be recruited.
Meet at least one basic qualification pathway: an associate or higher degree in biomedical technology or biomedical engineering; an associate or higher degree in electronics, information technology, or another engineering field plus one year of creditable experience; completion of a DOD biomedical equipment technician training program; completion of a DOD electronic systems or information technology repair and maintenance training program plus one year of creditable experience; completion of a biomedical engineering technician or HTM certificate program with an internship or apprenticeship; completion of such a certificate program without an internship plus one year of creditable experience; or current or prior CBET, CRES, CLES, or CHTM certification. A stated grandfathering provision may apply to eligible current VHA employees.
For GS-11: one year of creditable experience equivalent to the next lower grade.
Knowledge of NFPA, FDA, TJC, and AAMI standards for safe operation of medical equipment and clinical systems.
Skill using test and calibration equipment, including digital multimeters, electrical safety analyzers, defibrillator analyzers, patient simulators, manometers, tachometers, and LAN analyzers.
Skill interpreting technical data, including schematic drawings and wiring diagrams.
Skill applying networking principles such as ACL, TCP/IP, and VLAN.
Ability to perform advanced testing to troubleshoot medical equipment and clinical system interfaces.
Ability to maintain medical computers and software.
Ability to manage projects involving medical equipment and clinical systems.
Proficiency in written and spoken English.
Meet applicable pre-employment requirements, including background/security investigation, required drug testing for testing-designated positions, and participation in the seasonal influenza vaccination program.
Male applicants born after December 31, 1959, must meet Selective Service registration requirements.
Complete the required online onboarding and application documentation; provide acceptable identification for pre-employment requirements.
Serve a one- or two-year trial period, with continued employment subject to written certification that it advances the public interest.

Nice To Haves

Three or more years of experience working as a biomedical equipment technician on medical equipment.
Experience with dialysis and water systems.

Responsibilities

Manage the lifecycle of medical equipment and clinical systems.
Troubleshoot medical equipment and clinical systems using technical data and complete corrective action.
Perform incoming inspections and planned maintenance on medical equipment and clinical systems.
Document work in the Computerized Maintenance Management System (CMMS) and document other actions in the appropriate systems.
Respond to and remediate hazard alerts, recall notifications, and incidents concerning medical equipment and clinical systems.
Monitor system backups, ensure network connectivity, mitigate cybersecurity vulnerabilities, and maintain clinical systems.
Use test equipment in accordance with manufacturer instructions.
Manage projects involving medical equipment and clinical systems.
Provide customer support to staff, evaluate issues and needs, respond with solutions, and keep customers informed of status.
Educate staff on the safe operation and user-level maintenance of medical equipment and clinical systems.
Complete other related duties as assigned.