Biomedical Equipment Support Specialist (Information Systems)

Veterans Health Administration • Aurora, CO

1d • Onsite

About The Position

The Biomedical Equipment Support Specialist (Biomedical Information Systems) provides clinical and administrative support to facility staff, patients, and administrators for the lifecycle management of networks, networked medical equipment, and associated systems. The position manages and troubleshoots medical-device networks, databases, servers, and biomedical information systems, including PACS, physiological monitoring systems, Clinical Information Systems, and Anesthesia Record Keeping systems.

The specialist supports both network infrastructure and medical equipment throughout their lifecycles. Work includes implementing emerging technologies, securing systems, responding to network incidents, applying approved software updates, developing disaster recovery procedures, and following Medical Device Isolation Architecture guidelines. As assigned, the position also installs, maintains, modifies, troubleshoots, repairs, and calibrates complex therapeutic, diagnostic, and life-support equipment.

The role uses network and medical test equipment and requires knowledge of applicable safety and regulatory standards. The specialist may represent Biomedical/Clinical Engineering on committees, contribute technical expertise to initiatives, and perform other administrative or mission-critical duties as assigned. The schedule is Monday through Friday, 7:30 AM to 4:00 PM. Telework is not available, and the position is not virtual.

Requirements

• U.S. citizenship, subject to the stated exception for appointments when qualified citizens cannot be recruited under VA policy.
• Proficiency in written and spoken English.
• An associate degree in Biomedical Electronics Technology, Biomedical Equipment Technology, Biomedical Engineering Technology, or a related technical field such as Electronic Technology or Information Technology, plus two years of qualifying experience; or a bachelor's degree in Biomedical Engineering Technology or a related field such as Electronics Engineering Technology or Information Technology; or completion of a military biomedical equipment training program plus two years of qualifying experience.
• For the GS-12 grade determination, at least one year of experience equivalent to the GS-11 grade level.
• Demonstrated knowledge of codes and standards relevant to safe operation of radiation-producing medical devices, including applicable NFPA, FDA, NRC, TJC, ACR, CDRH, and AAMI standards.
• Comprehensive knowledge of imaging techniques, technologies, radiological practices, and procedures.
• Skill using advanced radiological test equipment, such as radiation dosimeters, calibration phantoms, high-voltage testing devices, kV and mA meters, and monitor calibration devices.
• Ability to resolve highly complex equipment breakdowns that pose immediate risk to patient safety.
• Ability to maintain and troubleshoot networked medical equipment, including VLAN configuration, IP addressing, subnetting, and network security, and to build, configure, repair, and install workstations and servers.
• Ability to use and maintain computer- and server-based medical equipment, medical-record databases, and proprietary and generic software; experience with TCP/IP, HL7, networking, and DICOM standards.
• Written and spoken English proficiency; applicants for covered direct patient-care appointments must meet the stated English proficiency requirement.
• Pass a pre-employment physical examination and required background/security investigation; selected applicants are subject to required onboarding and, for testing-designated positions, pre-appointment drug screening.
• Comply with Selective Service registration requirements where applicable and participate in the seasonal influenza vaccination program.

Nice To Haves

• CompTIA Network+ and Security+ certification is highly desirable for the GS-12 grade but is not required.
• One year supporting VHA Network Clinical Systems.
• CompTIA A+, CompTIA Network+, or CompTIA Security+ certification.
• Five or more years working on network cybersecurity systems.
• Three or more years working on network cybersecurity systems in a healthcare setting.
• DICOM/PACS experience.
• Eligibility under the VA qualification standard's grandfathering provision, applicable only to current VHA employees in this occupation.

Responsibilities

• Manage the lifecycle of network equipment and infrastructure supporting complex networked medical devices and systems.
• Identify and troubleshoot network issues involving VLAN configuration, IP addressing, subnetting, HL7, DICOM, access control lists, and network security.
• Coordinate work with facility support departments, including Facilities Management Service, Office of Information Technology, Sterile Processing Service, and Environmental Management Service.
• Use network test equipment and software, including tracers, wireless spectrum analyzers, network traffic monitors, command prompt, and physical and virtual server software.
• Manage, troubleshoot, and maintain computerized networks, databases, servers, and biomedical information systems that store or facilitate patient information.
• Plan and implement new technologies, including diagnostic modalities, network management and storage, and virtual data centers.
• Design, implement, and manage network incident response for infection, loss of service, or policy changes in accordance with VA guidelines.
• Ensure proper security configuration of assigned devices and networks, and review and install approved software updates and virus definitions.
• Lead development of disaster recovery procedures for critical systems and adhere to Medical Device Isolation Architecture guidelines during procurement and implementation.
• Load operating system and clinical application software as needed.
• As assigned, manage the lifecycle of medical devices and systems, including physical and network support.
• Install, maintain, modify, troubleshoot, repair, and calibrate complex therapeutic, diagnostic, and life-support medical devices and systems.
• Perform incoming inspections and routine and unscheduled maintenance, and plan end-of-life replacements with clinical services.
• Use common medical test equipment, including electrical safety analyzers, oscilloscopes, patient simulators, pulse generators, network analyzers, and multimeters.
• Maintain working knowledge of relevant safety codes and standards from regulatory bodies.
• Perform assigned maintenance, remediation, tracking, administrative, and special-project duties to meet mission-critical requirements.
• Participate in hiring panels or VISN/National initiatives as a technical expert when requested.
• Represent the Biomedical/Clinical Engineering department on committees and in meetings as delegated by the supervisor.

Benefits

• Federal employee benefits package; specific benefits depend on the position and eligibility.
• Potential credit toward annual leave accrual based on prior federal service or military service, subject to request and approval before appointment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree