Biomedical Equipment Support Spec. (Info Systems)

Veterans Health Administration • Durham, NC

3d • Onsite

About The Position

Biomedical Equipment Support Specialist (BESS) specialized in information systems within the Healthcare Technology Management (HTM) Department at the Durham VA Health Care System. Duties include managing projects involving medical equipment and clinical systems, to include procurement, installation, and maintenance. This role also involves managing hardware components of virtual servers, physical servers, and medical workstations, as well as facilities operating system updates, upgrades, and virus protection. The specialist will identify, troubleshoot, and complete corrective actions for issues related to networked medical equipment and clinical systems, and evaluate the compatibility and adaptability of medical equipment and clinical systems for integration with the electronic health record or other clinical systems. Additionally, the role includes reviewing, coordinating, and implementing available software patches, updates, and system/data backups, and coordinating, implementing, and managing cybersecurity measures and disaster recovery plans. The specialist will also effectively respond to, investigate, and document cybersecurity incidents involving medical equipment and clinical systems.

Requirements

• Must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
• Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements.
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.
• As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• One year of creditable experience equivalent to the next lower grade.
• Knowledge of Health Level 7 (HL7) and Digital Imaging and Communications in Medicine (DICOM) standards.
• Knowledge of advanced testing methods to troubleshoot networked medical equipment and clinical system interfaces.
• Skill in maintaining computer and server based medical equipment, databases, and software.
• Skill in managing medical equipment and clinical system projects that interface with an electronic health record or other information systems.
• Skill in applying cybersecurity standards to medical devices and clinical systems such as Food and Drug Administration (FDA), Federal Information Security Modernization Act (FISMA), and National Institute of Standards and Technology (NIST) guidelines.
• Ability to apply information security tools including virus protection, software updates, and operating system patches.
• Ability to establish a medical network including VLAN configuration, Internet Protocol addressing, and network security.
• 2-3 yrs experience (Information Technology exp and Biomed

Nice To Haves

• May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Responsibilities

• Manages projects involving medical equipment and clinical systems, to include procurement, installation, and maintence
• Manages hardware components of virtual servers, physical servers, and medical workstations
• Facilities operating system updates, upgrades, and virus protection
• Identifies, troubleshoots, and complete corrective action for issues related to networked medical equipment and clinical systems
• Evaluates compatibility and adaptability of medical equipment and clinical systems to integrate with the electronic health record or other clinical systems
• Reviews, coordinates, and implements available software patches, updates, and system/data backups with staff and manufactures.
• Coordinates, implements, and manages cybersecurity measures and disaster recovery plans
• Effectively responds to, investigates, and documents cybersecurity incidents involving medical equipment and clinical systems

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree