Biobank Technician I

Azenta Life Sciences•Cleveland, OH

10d

About The Position

The Biobank Technician I is responsible for the full lifecycle of biological and production materials, including research samples and products. Duties include receiving, manifesting, labeling, registering, storing, retrieving, shipping, and discarding materials while maintaining required temperatures and the integrity of samples and storage processes. The role also performs data entry and analysis, cleaning, maintenance and qualification activities, and facility tasks to support continuous Biobank operations. The technician follows policies, Standard Operating Procedures, and applicable regulatory requirements, maintains chain of custody and audit trails in the company inventory management system, investigates and documents issues, generates reports, and supports client issue resolution and process improvements. The role may include laboratory equipment operation, pipetting, and reagent handling at sites with a laboratory. The employee must maintain on-call availability according to the employer’s schedule.

Requirements

Bachelor’s degree or country-specific equivalent; alternatively, an associate degree plus 2 years of relevant experience; or a high school diploma plus 4 years of relevant experience.
For the high school diploma pathway, 2 years of experience demonstrating teamwork, self-motivation, detail orientation, and professionalism.
Organized and detail oriented.
Demonstrated initiative and ability to triage and prioritize work independently and as part of a team.
Ability to maintain confidentiality and exercise good judgment about what to disclose to customers.
Strong written and verbal communication skills in English and the official language(s) of the work location.
Ability to read, understand, and interpret basic correspondence, instructions, rules, and procedures in English and the official language(s) of the work location.
Ability to make decisions and judgments based on reasoning.
Ability to perform tasks carefully, thoroughly, and accurately, checking work for completeness.
Strong attention to detail when performing repetitive tasks.
Proficiency with Microsoft Office, including basic and intermediate Microsoft Excel functions.
Ability to reach, lift, and bend; lift up to 50 lbs (approximately 23 kg); stand or sit for extended periods; and perform right- and left-hand finger dexterity tasks.
Ability to discern colors or use color-correction glasses.
Ability to work with refrigerants such as dry ice and liquid nitrogen using proper PPE.
Ability to work in areas with potentially infectious materials and follow Universal Precautions for bloodborne pathogens.

Nice To Haves

Life sciences degree or experience.
GMP, GTP, or CLIA experience.

Responsibilities

Perform assigned functions methodically and in accordance with policies and Standard Operating Procedures.
Follow applicable FDA Good Practices, ISO, CAP, IATA, and other regulatory requirements.
Handle materials at the required temperature, from ambient to -196°C, according to project definitions and SOPs.
Follow safety requirements when working with infectious and non-infectious biological materials, radioactive materials, chemical compounds, and drug products.
Use the company Inventory Management System for sample handling and maintain chain of custody and audit trails.
Manage the sample and material lifecycle, including reception, manifesting, registration, storage, retrieval, discard or shipment, and client-specific tasks.
Investigate and document issues using common and company-specific systems.
Generate standard and custom reports as assigned or needed.
Work with team members on assigned projects.
Drive resolution of client issues and promote continuous process improvements.
Maintain training files and required documentation.
Help maintain the facility and equipment, including cleaning, tracking inventory and consumables, installation, preventive maintenance, calibration, and qualification.
Maintain on-call availability according to the employer’s schedule.
At sites with a laboratory, independently operate laboratory equipment, use pipettes accurately and precisely, and handle reagents properly.
Perform other duties as assigned.