Biobank Technician I

Azenta•Cleveland, OH

About The Position

The Biobank Technician I manages the lifecycle of biological and production materials, including reception, manifesting, labeling, retrieval, storage, shipment, and disposal. The role maintains required storage temperatures and safeguards the integrity of materials and storage processes. It also supports Biobank operations through data entry and analysis, reporting, cleaning, equipment and facility upkeep, and maintenance and qualification activities. The technician follows applicable procedures and regulatory requirements, maintains chain-of-custody records, investigates and documents issues, and supports client needs and process improvements. At sites with a laboratory, the role also involves independently operating laboratory equipment, using pipettes, and handling reagents. The position may involve working with potentially infectious materials and requires maintaining a clean environment and following Universal Precautions for bloodborne pathogens. Physical activities include reaching, lifting, bending, extended periods of standing or sitting, and working with refrigerants such as dry ice and liquid nitrogen using proper PPE. The stated United States base compensation is $21.00; the posting does not specify a pay range.

Requirements

Bachelor’s degree or country-specific equivalent; alternatively, an associate degree plus 2 years of relevant experience; or a high school diploma plus 4 years of relevant experience.
Two years of experience demonstrating teamwork, self-motivation, attention to detail, and professionalism.
Organized and detail-oriented.
Demonstrated initiative and ability to triage and prioritize work and function independently and as part of a team.
Ability to maintain confidentiality and exercise good judgment about what to disclose to customers.
Strong written and verbal communication skills in English and the location’s other official languages.
Ability to read, understand, and interpret basic correspondence, instructions, rules, and procedures in English and the location’s specific official languages.
Ability to make decisions and judgments based on reasoning.
Ability to perform tasks carefully, thoroughly, and accurately, checking work for completeness.
Strong attention to detail when performing repetitive tasks.
Proficiency with Microsoft Office, including basic and intermediate Microsoft Excel functions.
Ability to reach, lift, and bend, and to lift 50 lbs (approximately 23 kg).
Ability to stand or sit for extended periods.
Right- and left-hand finger dexterity.
Ability to discern colors or use color-correction glasses.
Ability to work with refrigerants such as dry ice and liquid nitrogen using proper PPE.

Nice To Haves

Life sciences degree or experience.
GMP, GTP, or CLIA experience.

Responsibilities

Perform assigned functions methodically and in accordance with policies and Standard Operating Procedures (SOPs).
Follow applicable FDA Good Practices (GMP, GTP, GLP, GDP), ISO, CAP, IATA, and other regulatory requirements outlined in SOPs and site requirements.
Handle materials according to project definitions and SOPs while maintaining required temperatures from ambient to -196°C.
Follow safety requirements when working with infectious and non-infectious biological materials, radioactive materials, chemical compounds, and drug products.
Use the Company Inventory Management System for sample handling and proactively maintain chain-of-custody records and audit trails.
Manage sample and material lifecycle activities, including reception, manifesting, registration, storage, retrieval, disposal, shipment, and other client-specific tasks.
Investigate and document issues using common and company-specific systems.
Generate assigned or needed reports and custom reports.
Collaborate with team members on assigned projects.
Manage and drive resolution of client issues while promoting continuous process improvements.
Maintain training files and required documentation.
Support facility and equipment upkeep, including cleaning, inventory and consumables tracking, installation, preventive maintenance, calibration, and qualification.
Maintain on-call availability according to the employer's schedule.
At sites with a laboratory, independently operate laboratory equipment, use pipettes accurately and precisely, and use reagents properly.
Perform other duties as assigned.
Maintain a clean work environment and follow and enforce Universal Precautions for bloodborne pathogens in potentially contaminated areas.