Bio-X Department Production Manager

Biotec Dental Laboratory•Irvine, CA

About The Position

The Bio-X Department Production Manager oversees the department’s daily operations, including production, quality control, workflow efficiency, customer relationships, and business development. The role combines technical knowledge, operational leadership, and a business mindset, balancing revenue growth, customer satisfaction, and consistent production excellence. The manager leads a growing division, influences business strategy, develops the team, and is accountable for the results of the department. The position involves working with other departments and reporting key performance indicators to executive leadership.

Requirements

Experienced dental laboratory leader.
Strong technical knowledge and operational leadership ability.
Business mindset focused on balancing revenue growth, customer satisfaction, and production excellence.
Passion for innovation, operational excellence, and business growth.

Responsibilities

Lead and manage Bio-X department operations to ensure efficient production and timely case completion.
Oversee full-arch implant restoration workflows, maintaining quality and technical accuracy.
Develop, coach, and hold team members accountable to established performance standards.
Monitor production schedules, internal deadlines, remake rates, and departmental productivity.
Identify opportunities to improve processes, reduce remakes, and increase operational efficiency.
Build and maintain relationships with existing dental clients and develop new accounts.
Partner with other departments to expand customer use of BioTec’s restorative services.
Drive department revenue growth while maintaining profitability and customer satisfaction.
Track, analyze, and report key performance indicators to executive leadership.