Bingo Office Clerk + Tips

Miccosukee Resort & Gaming • Miami, FL, US, FL

1d • $0 - $15 • Onsite

About The Position

Performs general office duties within the Bingo Department, providing administrative and clerical support to all areas of Bingo operations.

Requirements

• High school diploma or equivalent
• Basic mathematical skills
• Maintain compliance with Tribal Internal Control Standards (TICS) and Minimum Internal Control Standards (MICS)
• Proficient in the English language
• Ability to handle multiple tasks in a fast-paced, ever-changing environment
• Maintain a professional appearance and demeanor at all times
• Excellent guest service and communication skills
• Strong interpersonal skills with an outgoing personality
• Ability to remain calm in difficult situations
• Willingness to work a variety of day, night, and weekend shifts
• Meet or exceed customer expectations and respond to all related inquiries
• Ability to effectively handle workplace issues, including anticipating, preventing, identifying, and resolving problems as necessary

Nice To Haves

• Cash handling and credit card transaction experience preferred
• Basic knowledge of proper office procedures
• Minimum of one year of customer service experience preferred
• Be courteous and demonstrate genuine care for all coworkers and guests
• Ability to work effectively in a team environment
• A second language is an asset

Responsibilities

• Support all areas within Bingo operations
• Be knowledgeable of all bingo games, specials, and promotions
• Verify winning cards, calculate prize amounts, and distribute funds to winning customers
• Perform cash and credit card transactions
• Provide customer service to all Bingo players
• Attend required training related to gaming operations and regulatory requirements
• Perform all functions in accordance with applicable Tribal, Federal, and other relevant laws, rules, and gaming regulations
• Remain current on all rules and regulations to ensure compliance
• All staff members are expected to adhere to the Miccosukee Tribe of Indians of Florida Merit System Policies and to work collaboratively while supporting all teams they interact with to achieve the Enterprise’s objectives
• Perform any other duties as required, consistent with the position, department, and organization

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED