Bingo Attendant-PT

Chinook Winds Casino Resort•Lincoln City, OR

17h•$17 - $23•Onsite

About The Position

Responsible for providing exemplary guest service by verifying bingo prize payouts and maintaining the pace of bingo games. This role involves managing cash, ensuring accurate prize distribution, and operating electronic bingo equipment. The Bingo Attendant also handles guest inquiries, maintains the appearance of the bingo area, and assists with promotions. The position requires strong communication and customer service skills, along with the ability to work weekends and holidays in a busy gaming environment.

Requirements

Must be 21 or older.
Ability to communicate effectively with others verbally.
Ability to take care of the customers’ needs while following company procedures.
Ability to bring energy to the performance of a task.
Ability to get along well with a variety of personalities and individuals.
High school diploma or GED preferred.
Six months cash handling or sales experience.
Demonstrated ability in basic mathematical calculations.
Must obtain a Siletz Tribal Gaming License.

Nice To Haves

Bingo experience preferred.

Responsibilities

Maintains banks, collects monies, verifies prize payouts, and balances entire session.
Calls and maintains pace of bingo games.
Verifies prize payouts and distributes money to individual agents.
Collects admissions and agents’ money and integrates into own bank.
Issues and returns papers to agents with accuracy and attention to detail.
Introduces bingo games. Provides information regarding games, rules, prizes, etc.
Operates electronic bingo equipment, performs general equipment maintenance, and reports malfunctions to management.
Identifies irregularities in play and notifies supervisor.
Inventories pets, programs, coupons, general office supplies, and processes requisitions to supply such.
Must be able to work all major holidays, including weekends for bingo events.
Performs all duties in accordance with Chinook Winds customer service standards.
Maintains general appearance of Bingo area.
Receives complaints/compliments and reports to supervisor.
Answers telephone calls and gives information to callers.
May assist with promotional drawings, including announcements over the microphone.
Prepare outgoing mail in answer to information requests.
Performs all duties in accordance with Chinook Winds Casino Resort customer service standards.
Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs, and services.
Provides input or recommendations for improvements and changes in processes or services.
All other duties as assigned.