Binding Operations Coordinator-Transportation
About The Position
The Binding Operations Coordinator – Transportation is responsible for the accurate and timely binding of insurance coverage within carrier systems, as well as supporting endorsement processing activities. This role supports underwriting operations by reviewing applications, validating data, ensuring system accuracy, interpreting carrier guidelines, and completing required filings. The Binding Operations Coordinator works closely with underwriters, agents, and carriers to ensure the seamless execution of binding and endorsement activities while maintaining compliance with company and carrier requirements.
Requirements
- Experience in insurance operations, underwriting support, or a related role
- Exposure to transportation insurance or the ability to quickly learn transportation-specific workflows
- Strong attention to detail with a focus on data accuracy and quality control
- Demonstrated problem-solving skills and ability to manage escalated or complex tasks
- Effective communication skills with the ability to collaborate across multiple stakeholders
- Ability to manage multiple priorities in a high-volume, fast-paced environment
Nice To Haves
- Experience working in a centralized processing or shared services environment is helpful but not required
- Proficiency in Microsoft Excel, Teams, and OneNote is helpful
Responsibilities
- Review and process bind requests to ensure timely and accurate handling
- Validate application data against carrier system entries and update information as needed to ensure accuracy and completeness
- Bind coverage within carrier platforms in accordance with underwriting direction and carrier guidelines
- Complete required filings and documentation as part of the binding process
- Verify all binding documentation meets quality standards and compliance requirements
- Review endorsement requests and determine appropriate processing requirements based on carrier guidelines and policy-specific considerations.
- Partner with underwriters, retail agents, and carrier representatives to facilitate binding activities
- Respond to inquiries related to binding status, endorsement processing, requirements, and discrepancies
- Serve as a subject matter resource for offshore processing teams, providing guidance and resolving questions related to complex endorsement scenarios
- Communicate clearly and professionally to resolve issues and prevent delays in binding
- Escalate complex issues or discrepancies appropriately
- Manage assigned binding and endorsement workload to meet service level expectations and turnaround times
- Ensure adherence to company policies, carrier guidelines, and regulatory requirements
- Identify inconsistencies or data issues and take appropriate corrective actions
- Review and assist with complex endorsement requests that require additional underwriting analysis or specialized handling
- Support implementation of process improvements and standard operating procedures
- Assist in onboarding and training new team members on binding workflows and systems
- Collaborate with leadership to enhance operational efficiency and standardization
- Share knowledge and best practices across the team to improve overall performance
Benefits
- Paid time off for company holidays, vacation, sick and personal days
- Paid parental leave
- Mental health services
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
