Bin Runner - PT

Hope The Mission•San Diego, CA
•$0 - $23

About The Position

The Bin Runner helps participants at Hope the Mission’s Access & Engagement Center access, store, and retrieve personal belongings in a dependable, respectful, and dignified manner. The position manages the storage area, provides participants access to assigned bins, processes personal property collected through street-cleaning operations, and transports participants to and from the Access & Engagement Site and other locations as needed. The role involves direct interaction with people experiencing homelessness throughout each shift. It requires consistent attendance, a calm and professional manner, respect for participants, organizational skills, and physical activity. The Bin Runner also supports a safe environment, follows departmental and company policies, and completes records and forms as required.

Requirements

  • Valid California driver's license and an acceptable motor vehicle record meeting Hope the Mission’s commercial insurance criteria.
  • Proof of personal vehicle insurance and reliable personal transportation to and from the worksite.
  • Ability to lift up to 25 pounds and perform sustained standing, bending, and movement throughout the shift.
  • Consistent and dependable attendance and ability to work every scheduled shift.
  • Availability to work weekends and holidays as required.
  • Legal authorization to work in the United States.
  • Ability to interact professionally and respectfully with people experiencing homelessness, including individuals in crisis or with behavioral health needs.
  • Ability to remain calm and professional in high-stress or potentially hostile situations.
  • Basic organizational skills and ability to maintain accurate records and complete required forms in personal handwriting.
  • Ability to communicate clearly in spoken and written English.
  • Successful completion of required background screening and pre-employment and ongoing drug and alcohol screenings.
  • Compliance with company policies, including safety, confidentiality, conduct, and HIPAA standards.

Nice To Haves

  • Experience working with people experiencing homelessness, in social services, or in a direct service environment.

Responsibilities

  • Maintain the storage facility in a clean, organized, and orderly condition.
  • Pull participant bins in order of arrival and return them to their proper locations after interactions.
  • Monitor the assigned sorting area and ensure bins are free of prohibited items.
  • Distribute prohibited-item acknowledgment forms and obtain participant signatures.
  • Carry out voluntary and involuntary pack-outs; bag, tag, and store involuntary pack-out items according to policy.
  • Receive, tag, and store unattended property collected through City of Los Angeles public right-of-way cleaning operations.
  • Maintain accurate records of participants and property stored in the facility.
  • Release personal property after verifying ownership and obtaining required signed affidavits.
  • Transport participants to and from the Navigation Center on established routes and as directed by a supervisor.
  • Keep the vehicle clean inside and out, ensure it has sufficient fuel, complete daily maintenance checks, report issues, and accurately log mileage.
  • Interact with participants professionally, respectfully, and in a trauma-informed manner.
  • Collaborate with security staff to help maintain a safe environment for participants, staff, volunteers, and visitors.
  • Identify potentially unsafe systems, processes, or situations and promptly report them to a supervisor.
  • Follow departmental guidelines concerning absences, personal conduct, and break periods.
  • Perform other duties as assigned by management.
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