Billing Technician II

Administration•Bangor, ME

1d•Remote

About The Position

PCHC is seeking a Billing Technician II to join our collaborative Revenue Cycle team in a fully remote role — including training and onboarding. This position is ideal for someone who brings strong physician billing experience, understands the complexities of payer guidelines and revenue cycle workflows, and enjoys serving as a knowledgeable resource to both patients and colleagues. In this role, you’ll partner closely with clinics across the organization to ensure timely and accurate billing processes while helping support an exceptional patient experience. PCHC is a nationally recognized non-profit organization offering integrated services including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Laboratory Services, and Physical Therapy.

Requirements

High school diploma or equivalent educational certification required.
Minimum of 2 years of physician billing experience in a health care organization required.

Nice To Haves

Certified Professional Coder (AAPC) or Certified Coding Specialist (AHIMA) preferred.

Responsibilities

Process physician and facility charges accurately and efficiently while ensuring compliance with payer requirements, coding standards, and billing guidelines.
Support patients with professionalism, empathy, and respect while assisting with billing questions, payment plans, and claim resolution.
Monitor and follow up on outstanding claims, research billing issues, and work proactively to support accounts receivable reduction goals.
Serve as a resource for billing staff and clinic teams by providing guidance, education, and payer-specific training related to billing and revenue cycle processes.
Work closely with operational and clinical teams across the organization to improve workflows, support accurate billing practices, and enhance the overall patient experience.