Billing Technician II

Penobscot Community Health Care•Bangor, ME

2d•Remote

About The Position

PCHC is seeking a Billing Technician II to join their collaborative Revenue Cycle team in a fully remote role, including training and onboarding. This position is ideal for someone with strong physician billing experience, an understanding of payer guidelines and revenue cycle workflows, and who enjoys serving as a knowledgeable resource to patients and colleagues. The role involves partnering closely with clinics to ensure timely and accurate billing processes while supporting an exceptional patient experience.

Requirements

High school diploma or equivalent educational certification required.
Minimum of 2 years of physician billing experience in a health care organization required.

Nice To Haves

Certified Professional Coder (AAPC) or Certified Coding Specialist (AHIMA) preferred.

Responsibilities

Process physician and facility charges accurately and efficiently while ensuring compliance with payer requirements, coding standards, and billing guidelines.
Support patients with professionalism, empathy, and respect while assisting with billing questions, payment plans, and claim resolution.
Monitor and follow up on outstanding claims, research billing issues, and work proactively to support accounts receivable reduction goals.
Serve as a resource for billing staff and clinic teams by providing guidance, education, and payer-specific training related to billing and revenue cycle processes.
Work closely with operational and clinical teams across the organization to improve workflows, support accurate billing practices, and enhance the overall patient experience.