The Billing Support Specialist will be responsible for capturing missing charges and clearing claims that are in holding, assisting the CPMP Central Billing Office in resolving denials. This role involves reviewing the system for unprocessed or unpaid claims, using the EMR to review charts and communicate with physicians for chart completion, and capturing missing charges in Patient Keeper. The specialist will maintain work files for coding and billing errors, review the task manager for insurance denials, and identify reimbursement issues by reviewing payer payments and Explanation of Benefit documentation. Additionally, the role includes preparing billing error corrections, reconciling visits with completed coding, entering coding data into the Patient Keeper billing interface, and providing data to CPMP Patient Accounts for patient inquiries. The specialist will also analyze, code, and abstract information for assigning diagnoses and procedure codes, resolve coding-related discrepancies, maintain PK files for validity errors, and monitor the TES Open Encounter file. Other duties include completing special department/physician projects as assigned by management.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED