Billing Supervisor

Quest Diagnostics•Irving, TX

2d•Onsite

About The Position

The Billing Supervisor is responsible for the supervision of non-exempt billing personnel involved in production-focused jobs to ensure departmental standards are achieved. This role is accountable for the timeliness and accuracy of data, and customer service to Quest patients and clients. The supervisor is responsible for employee hiring, training, development, disciplinary actions, review, and ensuring productivity and quality standards are achieved. Additionally, the supervisor is accountable to ensure all staff adhere to Quest integrity and compliance standards.

Requirements

1-2 years of supervisory/leadership or medical billing (laboratory experience is preferred), or billing experience with third party payors and managing accounts receivables
Associates Degree preferred, or equivalent required
Excellent interpersonal and communication (including excellent verbal and writing skills)
Excellent PC and system skills
Demonstrated problem solving and analytical skills
Proven ability to handle multiple tasks and meet deadlines within standards
Adaptable and flexible with the ability to accept, create and manage change.

Nice To Haves

laboratory experience is preferred

Responsibilities

Supervise a production-focused team
Responsible for staffing and work schedule
Responsible for development of the team
Responsible for setting individual objectives to meet the department’s goal
In-charge of monitoring/reporting productivity and quality measures of the team
Ensure that team members are adequately trained to perform their job
Ensure that team meets all corporate mandated training requirements (compliance, safety, etc)
Responsible for on-going communication (individual and team meetings)
Responsible for managing Time Off Plan and timekeeping
Responsible for recognition and motivating team
Develop and updates SOP’s for all processes in his/her team
Responsible for hiring, training, monitoring and termination of all direct reports.

Benefits

Day 1 Medical
supplemental health
dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program
Blueprint for Wellness® healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities