Billing Supervisor

Shah Eye Center•Mission, TX

3h•$40,000 - $44,000

About The Position

The Billing Supervisor is responsible for the Billing Department by overseeing all Medical and Vision plans. Manage and supervise medical billing and collection activities to include Medicare, Medicaid, commercial Insurance and Private Pay accounts. Participates in billing systems design to ensure maximum collection of revenue; responds to issues and concerns of the management team. Supervision is exercised over a team of medical claims billers that scrub, generate, and transmit claims daily, charge/posting of payments of Collection Specialists and Accounts Receivable Specialist. Enforce policies and procedures, conducts employee performance reviews, provides training and coaching, and maintains productivity reports. Identify areas of improvement, address and correct issues immediately and professionally. Handle employee matters professionally and confidentially. Serve as resource for the department; must be able to answer questions, assist with problems, and provide direction. Coordinate, educate and interact with physicians, clinical staff, employees and other departments and managers in regard to billing department practices. Ensure that proper customer service (internal/external) is used at all times. Ensure that all front office staff is appropriately trained concerning all front office duties, especially issues that pertain to billing such as Importance of ID cards, and demographics.

Requirements

Experience in supervising a team of medical claims billers.
Experience in managing medical billing and collection activities.
Knowledge of Medicare, Medicaid, commercial insurance, and private pay accounts.
Ability to enforce policies and procedures.
Ability to conduct employee performance reviews.
Ability to provide training and coaching.
Ability to maintain productivity reports.
Ability to identify areas of improvement and correct issues.
Ability to handle employee matters professionally and confidentially.
Ability to serve as a departmental resource.
Ability to coordinate, educate, and interact with physicians, clinical staff, employees, and other departments/managers.
Understanding of customer service principles (internal/external).
Ability to ensure front office staff training on billing-related duties.

Responsibilities

Oversee all Medical and Vision plans within the Billing Department.
Manage and supervise medical billing and collection activities for Medicare, Medicaid, commercial Insurance, and Private Pay accounts.
Participate in billing systems design to ensure maximum revenue collection.
Respond to issues and concerns from the management team.
Supervise medical claims billers in scrubbing, generating, and transmitting claims daily.
Oversee charge/posting of payments by Collection Specialists and Accounts Receivable Specialists.
Enforce policies and procedures.
Conduct employee performance reviews.
Provide training and coaching to staff.
Maintain productivity reports.
Identify areas of improvement and address/correct issues promptly and professionally.
Handle employee matters professionally and confidentially.
Serve as a departmental resource, answering questions, assisting with problems, and providing direction.
Coordinate, educate, and interact with physicians, clinical staff, employees, other departments, and managers regarding billing practices.
Ensure proper customer service (internal/external) is utilized at all times.
Ensure front office staff is trained on all front office duties, particularly billing-related issues like the importance of ID cards and demographics.