Billing Supervisor

Yusen Logistics•Franklin, TN

5d•Onsite

About The Position

The Billing Supervisor is responsible for ensuring accurate and timely invoicing for assigned YLA divisions by managing corporate billing personnel. This role will require you to be fully onsite based out of the Franklin, TN office.

Requirements

Bachelor’s degree or equivalent accounting experience is required.
Minimum of six (6) years of Revenue Cycle / Billing experience with one (1) year at department management level
Strong knowledge and understanding of billing procedures
Excellent verbal and written communication skills
Ability to make sound business judgments while protecting the interests of company
Ability to communicate with all levels of management
Excellent analytical and financial analysis skills
Strong organizational and time management skills
Ability to handle multiple tasks simultaneously while paying attention to detail
Ability to gather and interpret data, compile information and prepare reports
Ability to train new hires in policies and procedures
Must have working knowledge of Windows operating system and be proficient in Microsoft software applications (i.e., Word, Excel, Outlook, and PowerPoint.)

Responsibilities

Manage and develop assigned team of Billing Specialists & Billing Specialist II
Manage escalated invoicing issues.
Monitor and ensure that all invoices are sent in a timely manner.
Review pending invoices to ensure held invoices are within acceptable timeframe
Answer customer inquiries regarding invoice discrepancies.
Update and revise invoices as a point of escalation as needed.
Review customer contracts and rates to ensure accuracy
Review billing SOPS and job aids to ensure they remain updated
Maintain or develop financial reports related to assigned customers
Track Revenue and Cost; report on trends monthly.
Work with sales and the credit department to set up new customers and complete the onboarding requirements.
Coordinate with necessary partied to implement invoicing processes for new customers as needed.
Assist with periodic, year-end, and internal audit requests.
Track customers’ aging and assist in collections as needed.
Assist with customer shortpays and unapplied cash as needed.
Assist with "special projects" as needed.
Maintain regular and punctual attendance.
Travel overnight as required. (up to 10%)
Work cooperatively with others.
Interact with employees and customers in an appropriate manner.
Use a computer for tasks such as communicating via email and preparing reports and work schedule using various operating systems and Microsoft software (including MS D365).
Review and analyze data and information concerning customer billing.
Plan, prioritize and monitor Billing activities.
Complete/oversee the completion of assigned tasks/projects in a timely manner.
Comply with all Company policies and procedures