Billing Specialist

Metro Communications and ConxxusSullivan, IL
$20 - $22Onsite

About The Position

We are seeking a detail-oriented and experienced Billing Specialist to join our team. In this role, you will be responsible for overseeing billing operations, preparing and reviewing invoices, and ensuring accuracy in all billing activities. You will work closely with internal teams and customers to resolve billing discrepancies while maintaining a high level of professionalism and customer service. The ideal candidate will bring strong analytical skills, attention to detail, and a commitment to accuracy, along with the ability to build and maintain positive relationships with customers. This is a full-time position offering competitive pay and benefits, including health insurance, paid time off, and opportunities for career growth.

Requirements

  • High School Diploma or equivalent
  • Previous experience in billing, accounting, or a related role required
  • Strong attention to detail and accuracy
  • Excellent organizational and time-management skills
  • Proficiency with billing software and Microsoft Office Suite (Excel, Word, Outlook)
  • Strong communication and customer service skills
  • Ability to work independently and as part of a team

Responsibilities

  • Prepare, review, and process invoices accurately and on time
  • Monitor accounts to ensure timely billing and payments
  • Investigate and resolve billing discrepancies or errors
  • Collaborate with internal departments to ensure proper documentation and billing processes
  • Communicate effectively with customers regarding billing inquiries and account status through email and phone calls, including handling requests within the call queue
  • Maintain organized records and ensure compliance with company policies and procedures

Benefits

  • 401(k) 4% match
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
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