Billing Specialist- DENTAL

Children's Happy Teeth & Happy Braces•La Mirada, CA

2d•Onsite

About The Position

At Children’s Happy Teeth & Happy Braces, we are passionate about creating healthy, confident smiles for children and families throughout Southern California. Our growing pediatric dental and orthodontic organization is seeking a motivated and detail-oriented Billing Specialist to join our team and support our mission of delivering exceptional patient care with compassion and professionalism. If you thrive in a fast-paced environment, enjoy problem-solving, and have experience in dental billing and insurance processing, we’d love to meet you! Position Overview As a Billing Specialist, you will play a key role in managing insurance claims, patient accounts, and billing processes across pediatric and orthodontic departments. You’ll ensure accurate billing, timely collections, and excellent communication with patients and insurance providers. This role requires strong attention to detail, knowledge of dental billing systems, and the ability to work collaboratively with both clinical and administrative teams.

Requirements

2 years of dental billing experience
Strong knowledge of HMO & Medi-Cal Dental billing, pre-authorizations, NOAs, CIFs.
Experience working with dental practice management software (Dentrix Ascend preferred)
Strong understanding of insurance billing and collections processes
Excellent attention to detail and organizational skills
Strong analytical and problem-solving abilities
Ability to multitask and work independently in a fast-paced environment
Professional communication and customer service skills
Team-oriented mindset with a positive attitude
Proficiency in Microsoft Office (Excel, Word, Outlook)

Responsibilities

Submit, track, and follow up on dental insurance claims
Post insurance and patient payments accurately and timely
Review accounts receivable and aging reports to ensure collections are up to date
Audit patient accounts and resolve billing discrepancies or claim denials
Verify insurance eligibility and benefits
Manage electronic claim submissions and resolve claim errors
Update fee schedules and insurance information as needed
Communicate with patients and families regarding billing questions and financial responsibilities
Collaborate with front office and clinical teams to ensure accurate treatment coding and documentation
Assist with reporting, reconciliation, and other billing-related tasks assigned by management