Billing Specialist

Hub International Insurance•Austin, TX

11d•Hybrid

About The Position

HUB is a global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. About HUB Retirement & Private Wealth (RPW): We lead our communities with integrity, driven to make things better, both now and in the future. We serve, inspire, and thrive while maintaining an entrepreneurial spirit. We innovate, collaborate, and achieve success together, focused on the tomorrows for all. We are the perfect fit if you: Are detail-oriented and take pride in accuracy — you understand that billing errors have real client and revenue consequences Are comfortable working with data in Excel and eager to learn billing platforms like Orion Communicate clearly and professionally, whether responding to an advisor question or flagging a discrepancy to your manager Are a self-starter who follows a process carefully and asks the right questions when something doesn't look right Are excited to contribute to a team in active growth — centralization projects, new platform implementations, and process builds are part of the job Are early in your career and looking for a role where you can build a strong foundation in financial services billing and operations Job Purpose: The Billing Specialist, Wealth supports the accurate and timely processing of advisory fee billing across HUB's wealth management client base. Working within the Orion platform and coordinating with custodians including Charles Schwab, Fidelity, and TIAA-CREF, this individual will assist with the full billing cycle for wealth advisory fees — including invoice creation and distribution, fee reviews against client contracts, reconciliation, and reporting. This role will also support active centralization and platform modernization efforts as HUB scales its billing operations. This is an entry-level role well-suited for a detail-oriented candidate looking to build a career in financial services operations.

Requirements

No prior billing experience required; 0–1 years of experience in billing, accounts receivable, accounting, or a related field preferred
Associate's or Bachelor's Degree in Accounting, Finance, or Business Administration preferred; equivalent coursework or work experience considered
Exposure to wealth management, RIA, financial services, or third-party administration a plus but not required
Clear written and verbal communication skills
Ability to manage competing priorities and meet deadlines during peak billing periods
Eagerness to learn in a fast-paced, growing environment
Microsoft Excel (intermediate: VLOOKUP, XLOOKUP, pivot tables, formulas)
Orion (or comparable billing/portfolio management platform) — training provided
Custodial platform familiarity: Charles Schwab, Fidelity, TIAA-CREF (preferred, not required)
General ledger and accounting systems
Attention to detail and data accuracy
Time management and prioritization in a high-volume environment

Nice To Haves

Exposure to wealth management, RIA, financial services, or third-party administration a plus but not required
Custodial platform familiarity: Charles Schwab, Fidelity, TIAA-CREF (preferred, not required)

Responsibilities

Prepare and distribute advisory fee invoices to wealth management clients on a monthly and quarterly basis
Calculate fees based on established fee schedules, current AUM data, and contractual billing arrangements
Ensure invoices are accurate, complete, and issued within billing cycle deadlines
Maintain organized records of issued invoices and client billing history
Conduct periodic fee reviews to verify that billed amounts align with executed client contracts and fee schedules
Identify and flag discrepancies between contracted rates and amounts billed, escalating for resolution as appropriate
Support the maintenance of fee schedule documentation and ensure records reflect current contractual terms
Assist in auditing billing configurations in Orion against client agreements on a recurring basis
Assist with quarterly and monthly advisory fee billing runs in Orion across wealth management client accounts
Support the maintenance of household structures and billing parameters in Orion in alignment with client agreements
Coordinate with custodians (Charles Schwab, Fidelity, TIAA-CREF) to obtain accurate asset data and confirm fee collection
Reconcile billed advisory fees against custodian feeds and Orion records, identifying and escalating discrepancies in a timely manner
Process fee adjustments, credits, and write-offs in accordance with approval workflows and company policy
Monitor outstanding receivables and follow up on unpaid or disputed invoices with advisors and custodian contacts
Document billing exceptions and resolutions for audit trail purposes
Support month-end close activities related to advisory fee revenue recognition and deferred billing
Generate and distribute billing reports and aging summaries for management review
Collaborate with the accounting team to ensure billing activity is accurately reflected in the general ledger
Assist with ongoing billing centralization initiatives, including data migration, process documentation, and workflow standardization across entities
Support implementation and testing activities related to new billing platforms and system enhancements
Participate in process improvement efforts and contribute to building scalable billing operations as the platform grows