The Billing Specialist is responsible for accounts receivable follow-up, posting payments, reviewing accounts for refunds and collections, and handling appeals and disputes. The role includes reviewing SIS and Waystar daily and resolving claim errors until claims are accepted by payers. The specialist communicates with patients and physician offices about outstanding claims, errors, and required information. The position serves internal coworkers and external customers, clients, patients, contractors, and vendors, and involves access to sensitive and confidential information. The role requires a comprehensive understanding of healthcare regulations and compliance, including HIPAA, and the ability to apply policies and procedures and follow Business Office Standards and Recommended Practices.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED