Billing Specialist - Insurance

Marsh McLennan•Overland Park, KS

1d•Hybrid

About The Position

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH). As our Billing Specialist on the BI Operations team, you will support agency-wide invoicing operations, ensuring timely generation, distribution, and tracking of invoices for all business units.

Requirements

High school diploma
Ability to read and interpret complex documents, such as insurance policies, applications and proposals.
Extreme detail orientation necessary to detect errors in policy/commission set up.
Ability to communicate orally and in writing for relaying complex information with agency personnel and outside entities.

Nice To Haves

Familiarity with commercial insurance policies, endorsements, and proposals preferred

Responsibilities

Process renewal of billing tasks from initiation through final invoicing, maintaining accuracy and meeting renewal deadlines.
Process audits and endorsements invoices and verifying accuracy.
Investigate billing discrepancies and research root causes; implement and post timely, accurate corrections.
Serve as primary liaison between the Regional Accounting team and Service teams to coordinate billing activities, resolve issues, and streamline processes.
Respond to billing inquiries from office staff and clients, providing clear explanations and guidance to resolve questions and escalate when necessary.
Reconcile invoiced billings against policy records and accounting ledgers; identify and resolve variances to maintain balanced accounts.
Maintain accurate billing documentation and audit trails.
Ensure compliance with company policies, contractual terms, and payment due dates in all invoice and billing activities.