Billing Specialist (AIA)

ASSA ABLOY•Plano, TX

About The Position

The Billing Specialist II serves as the organization's subject matter expert for specialized billing activities involving strategic customer accounts, construction projects, AIA billing, and Pay Application processes. This role is dedicated exclusively to complex billing functions that require advanced knowledge of customer contracts, construction documentation, project billing requirements, retainage management, lien waivers, customer portals, and milestone-based invoicing. The Billing Specialist II works independently to manage high-value customer accounts and construction projects while partnering closely with Project Management, Sales, Operations, Accounting, and customers to ensure timely revenue recognition and accurate billing execution.

Requirements

3-5+ years of construction billing, project billing, or strategic account billing experience.
Advanced AIA and Pay Application experience required.
Experience with construction contracts and project accounting.
Strong contract interpretation skills.
Advanced Microsoft Excel skills.
ERP experience required.
Ability to independently manage complex billing portfolios.

Nice To Haves

Associate degree or Bachelor's degree preferred.

Responsibilities

Manage specialized billing for strategic customer accounts and construction projects, including AIA billing, payment applications, schedule of values, milestone billing, change orders, retainage, deposits, and progress billings.
Interpret customer contracts and billing requirements to ensure compliance, accurate revenue recognition, and timely invoice submission.
Administer billing for various contract types, including Lump Sum, Fixed Price, Cost-Plus, Time & Material, and milestone-based agreements.
Manage customer invoicing portals, electronic submission requirements, lien waivers, releases, and compliance documentation.
Coordinate with PMO, Operations, Sales, and customers to ensure billing readiness, contract compliance, and adherence to project milestones.
Perform complex account reconciliations, research billing variances, and resolve customer disputes impacting invoicing, collections, and cash flow.
Investigate, validate, and process credit memos, rebills, pricing discrepancies, contract modifications, and billing adjustments in accordance with company policies.
Partner with Accounts Receivable and Cash Applications teams to resolve collection barriers, payment application issues, unidentified cash, short pays, deductions, and remittance discrepancies.
Monitor outstanding balances for strategic customers and project accounts, identifying and resolving billing-related issues that delay payment.
Identify revenue leakage risks and recommend corrective actions to improve billing accuracy, collectability, and cash realization.
Maintain complete project billing documentation and audit support records while ensuring adherence to billing deadlines and first-pass accuracy standards.