Billing Specialist I

Cox CommunicationsCarmel, IN
3d$17 - $25Hybrid

About The Position

We are seeking a detail-oriented Billing Specialist I to join our Accounting team in Carmel, IN. This role plays a key part in ensuring accurate and timely billing while supporting strong communication with vendors and internal partners. The ideal candidate is highly organized, comfortable working in a fast-paced environment, and committed to maintaining data accuracy across billing systems.

Requirements

  • Close attention to detail with strong data entry accuracy
  • Basic understanding of billing, invoicing, or accounting processes preferred
  • Ability to communicate professionally with vendors and internal teams
  • Comfortable working with multiple systems and workflow tools
  • Strong organizational and time‑management skills
  • Ability to handle repetitive tasks while maintaining accuracy and consistency

Nice To Haves

  • Prior experience with VMRS coding is a plus but not required

Responsibilities

  • Perform VMRS coding and costing of invoices
  • Audit invoices to ensure accuracy and correct billing
  • Respond to Purchase Order (PO) line inquiries and assist with overflow call volume as needed
  • Contact vendors to resolve invoice discrepancies and obtain missing or corrected invoices
  • Index invoices into the workflow system and route them appropriately
  • Process rebills for Roadside and TMcare services
  • Drag and drop invoices into the correct events within internal systems
  • Execute TMcare resets as applicable
  • Review invoices and determine when they are Work & Cost Complete (WACC)
  • Submit and maintain invoices and documentation within customer portals
  • Proactively call vendors to obtain customer invoices when required
  • Perform additional duties and support tasks as assigned within the billing department

Benefits

  • Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year.
  • Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
  • Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).
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